Skip to main content

How to Become a Nurse Navigator

The healthcare system can be complex and overwhelming for patients, especially those dealing with chronic illnesses or complex treatments. This is where the role of a nurse navigator becomes essential.  

A nurse navigator helps guide patients through their healthcare journey, ensuring they receive timely care, understand their treatment options, and have the support they need. Becoming a nurse navigator might be the perfect career path for nurses who are passionate about patient advocacy and want to play a pivotal role in patient care. Let’s walk through the steps to become a nurse navigator, including the necessary education, certifications, and skills. 

What is a nurse navigator? 

A nurse navigator is a specialized nurse who assists patients through the complexities of the healthcare system. They provide individualized assistance to patients, families, and caregivers to help overcome healthcare system obstacles. 

Nurse navigators work in various healthcare settings, including hospitals, clinics, and cancer centers. Their primary responsibilities include: 

  • Coordinating care: Ensuring patients receive timely and appropriate medical care. 
  • Patient education: Helping patients understand their diagnoses, treatment options, and care plans. 
  • Advocacy: Supporting patients in making informed decisions about their healthcare. 
  • Resource management: Connecting patients with resources such as support groups, financial aid, and community services. 

Educational requirements for becoming a nurse navigator 

Step 1: Earn a nursing degree 

The first step to becoming a nurse navigator is to earn a nursing degree. There are several pathways to achieve this: 

  • Associate Degree in Nursing (ADN): A two-year program offered by community colleges. This degree allows you to sit for the NCLEX exam to become a registered nurse (RN). 
  • Bachelor of Science in Nursing (BSN): A four-year degree offered by universities. A BSN provides more comprehensive training and better opportunities for advancement in nursing. 

Step 2: Pass the NCLEX-RN Examination 

After completing your nursing degree, you must pass the National Council Licensure Examination for Registered Nurses (NCLEX-RN) to obtain your nursing license. This exam tests your knowledge and skills to ensure you are prepared for entry-level nursing practice. 

Step 3: Gain clinical experience 

Before becoming a nurse navigator, it is essential to gain clinical experience as a registered nurse. Most nurse navigator positions require at least 2-3 years of clinical experience. Working in areas such as oncology, cardiology, or chronic disease management can be particularly beneficial, as these are common fields where nurse navigators are needed. 

Step 4: Pursue advanced education (optional) 

While not always required, obtaining an advanced degree such as a Master of Science in Nursing (MSN) can enhance your qualifications and open more opportunities in the field of nurse navigation. Some programs offer specific tracks or concentrations in nursing leadership, patient navigation, or healthcare administration. 

Step 5: Obtain nurse navigator certification 

Certification is not mandatory, but it is highly recommended as it demonstrates your expertise and commitment to the role. Here is a popular nurse navigator certification program: 

  • Oncology Nurse Navigator-Certified Generalist (ONN-CG): Offered by the Academy of Oncology Nurse & Patient Navigators (AONN+), this certification is designed for nurses working in oncology navigation. 
  • Certification programs typically require candidates to have a certain amount of clinical experience and to pass an exam demonstrating their knowledge and skills in patient navigation. 

Key skills and competencies for nurse navigators 

To thrive as a nurse navigator, certain skills and capabilities are essential. These include: 

  • Communication skills: Strong communication with patients, families, and healthcare providers is crucial for coordinating care and providing education. 
  • Clinical knowledge: A strong understanding of disease processes, treatments, and healthcare systems is necessary to guide patients effectively. 
  • Problem-solving skills: Nurse navigators must be adept at identifying and addressing barriers to care. 
  • Empathy and compassion: Providing emotional support and understanding to patients and families is a key component of the role. 
  • Organizational skills: Managing multiple patients, resources, and appointments requires excellent organizational abilities. 

The role of technology in nurse navigation 

Technology plays a significant role in nurse navigation, helping to streamline processes and improve patient care.  

Nurse navigators often use electronic health records (EHRs) to track patient information, coordinate care, and communicate with other healthcare providers. Additionally, telehealth platforms enable nurse navigators to provide remote support and education to patients, enhancing accessibility and convenience. 

Career opportunities and job outlook for nurse navigators 

The demand for nurse navigators is growing, driven by the increasing complexity of healthcare and the need for patient-centered care. Nurse navigators are employed in various settings, including: 

  • Hospitals: Working in specific departments such as oncology, cardiology, or orthopedics. 
  • Clinics: Assisting patients with chronic disease management and preventive care. 
  • Cancer centers: Providing specialized support to cancer patients throughout their treatment journey. 
  • Insurance companies: Helping members navigate their healthcare benefits and access appropriate care. 

According to the U.S. Bureau of Labor Statistics, employment for registered nurses is projected to grow 6% from 2022 through 2032, faster than the average for all occupations. The increasing emphasis on coordinated, patient-centered care will likely drive the demand for nurse navigators. 

Becoming a nurse navigator is a rewarding career path for nurses passionate about patient advocacy and education. By following the steps outlined in this guide, you can embark on a fulfilling career helping patients navigate the complexities of the healthcare system.  

As a nurse navigator, you will play a critical role in improving patient outcomes and ensuring that patients receive the care and support they need throughout their healthcare journey. 

Nurse Navigator Jobs

Find your next nurse navigator job today!

View Jobs