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Goals and Learning Outcomes

Preventing abuse, neglect, and mistreatment of residents is always a top priority for healthcare organizations. When an allegation of abuse has been made, an investigation must take place to determine if the abuse has occurred and identify what steps can be taken to prevent further abuse. This course discusses the federal regulations related to abuse and neglect. It also discusses the steps needed to conduct a comprehensive and thorough abuse investigation.

The goal of this course is to educate administrators and nurses in post-acute care with conducting abuse investigations.

A large portion of the information in this module was sourced from Appendix PP of the State Operations Manual last updated in 2017 as published by the Centers for Medicare & Medicaid Services unless otherwise stated.


After taking this course, you should be able to:

  • Describe the federal regulations pertaining to abuse and neglect.
  • Identify the immediate actions that must be taken after an allegation of abuse.
  • Explain techniques to use when interviewing those involved in the investigation.
  • Describe appropriate strategies to ensure documentation of the investigation and reporting of the conclusion.
  • Describe federal regulations pertaining to abuse and neglect.
  • Identify the immediate actions that must be taken after an allegation of abuse.
  • Identify key points to include in the documentation of the investigation.

Course Termination Date: Not yet determined

Content Expiration Date: 12/31/24

Course Originally Released On: 11/01/21

Course Authors

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Course Reviews

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Accreditation Information

NURSES

In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Provider approved by the California Board of Registered Nursing, CEP#13791

Disclaimer: Not all courses will provide California Board of Registered Nursing approval. Per California Assembly Bill No. 241, continuing education courses related to direct patient care shall address at least one or a combination of the following:(1) Examples of how implicit bias affects perceptions and treatment decisions of licensees, leading to disparities in health outcomes; or (2) Strategies to address how unintended biases in decision-making may contribute to health care disparities by shaping behavior and producing differences in medical treatment along lines of race, ethnicity, gender identity, sexual orientation, age, socioeconomic status, or other characteristics.

 

CEBroker

Relias LLC reports to CEBroker for the following boards (Provider # 50-1489): Arkansas State Board Of Nursing, District Of Columbia Board Of Nursing, Florida Board Of Nursing, Georgia Board Of Nursing, Kansas State Board of Nursing, Kentucky Board of Nursing, Michigan Board of Nursing, Mississippi Board of Nursing, New Hampshire Board of Nursing, New Mexico Board Of Nursing, North Dakota Board of Nursing, South Carolina Board Of Nursing and West Virginia Board Of Registered Nurses

 

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid license number. This information is required for correct reporting of your course completions to CE Broker.

 

Disclosures

None of the planners/faculty, unless otherwise noted, for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.