Frequently Asked CE Questions
CE Support:

I took a CE test and my certificate will not print. What should I do?

Why can't I log on to the account given to me by my employer?

What is the difference between an Unlimited CE account and a registered user account?

Can I use your continuing education courses to renew my license?

I am not an RN (or I’m not yet licensed) but your system is asking for an RN license number. Can I take your tests?

I am trying to create a user account but it won’t accept my username. What am I doing wrong?

After I have completed and pass a course will I be certified in this area?

I would like for my nurses to take some courses. How do I setup a corporate account? Is there a contact number I can call regarding CE Direct?

Frequently Asked Circulation Questions
Magazine Circulation:
OnCourse Learning
1721 Moon Lake Blvd Suite 540
Hoffman Estates, IL 60169
If you are an RN living in the USA, depending on your mailing address, you are entitled to receive the magazine FREE of charge. Click here to sign up for a free copy.

Can students receive the magazine?

Can LPNs or CNAs receive the magazine?

How do I get the magazine?

I stopped receiving the magazine. What do I need to do to restart my subscription?

I moved and need to update my address. Who should I contact?

Why do I have to provide my license number?

Why do you need my signature after I have already put in all my information online?

Frequently Asked Online Questions
Online Support:

Where can I find information on advertising rates?

If I post a client's advertisement online with a credit card, is the cost commissionable?

How do I search online resumes?

I’d like to write for your magazine. How do I get started?

Frequently Asked Sales Questions
Oncourse Learning Group Sales:

How do I place an advertisement?

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