Can you tell me what the difference is between case manager and care manager? I am seeing openings for both, and I am confused about the difference, if any, between them.
Dear Donna replies:
There is a distinct difference between the two positions.
Nurse case managers focus on care coordination, financial management and resource utilization to yield cost-effective outcomes that are patient-centric, safe and provided in the least restrictive setting, according to the fourth edition of the Nursing Case Management Review and Resource Manual. The role will expand and become even more important as nurses strive to meet health outcome and cost containment goals of the ACA, according to Catherine M. Mullahy, BS, RN, CRRN, CCM, president of Mullahy & Associates, LLC, author of The Case Managers Handbook (fifth edition). Learn more about this specialty through the Case Management Society of America (www.cmsa.org).
Care managers work one-on-one with people with chronic illnesses or disabilities and their loved ones, usually in their homes. They function as liaisons with insurance companies and healthcare providers, help manage medications, create plans of care, research treatment options and more. They also are known as geriatric care managers, nurse concierges, professional patient advocates and nurse navigators. Learn more about this specialty through the National Association of Professional Geriatric Care Managers (http://www.caremanager.org/). This is a relatively new and growing specialty.
To further confuse the issue, there also is another new and growing specialty referred to as care coordinator. Care coordinators (aka population care or transitional care coordinators and nurse navigators) work with patients in hospital, home or office settings.
I not only work one-on-one with a patient with diabetes, but I also look at our entire diabetic population and use aggregate data, said Sandra Siegel, MS, RN, care coordinator at Hunterdon Healthcare Partners based in New Jersey. In so doing, Im working smarter and improving care for all. Learn more about care coordination through the American Academy of Ambulatory Care Nurses (www.aaacn.org).
To understand where each of these and other specialties fit into the evolving healthcare delivery system and about what every nurse will need to do to stay connected and competitive going forward, read Nursing A new paradigm (www.nurse.com/Cardillo/Nursing-A-New-Paradigm).
Share these popular CE course topics with your colleagues
WEB338: It’s Just a Stage 1 Pressure Injury. Or is it?
(1 contact hour)
The National Pressure Ulcer Advisory Panel modified descriptive language from pressure ulcer to pressure injury in 2016. Since skin can look very different based on an individual’s skin tone, it’s important to fortify assessment skills with tips you can use to help prevent “missed” deeper injuries.
(1 contact hour)
Nurses are called to care. They apply evidence-based practice, clinical knowledge and critical thinking with compassion and empathy. Join this webinar to learn the difference between empathy and sympathy, and how to recharge and take care of yourself in order to better take care of patients.
WEB342: Speedy Spanish for Healthcare Providers
(1 contact hour)
Have you thought about learning Spanish? Would you like to be able to confidently “speak the basics” with patients? This introductory and fun webinar will help you learn to greet patients, translate activities of daily living or help a Spanish speaker navigate through an appointment or hospital stay in Spanish. No prior knowledge of Spanish is required. Learn key phrases to help you speak Spanish immediately. If you know some Spanish already, this course will help you learn about “errors in translation” and strategies to increase your medical Spanish.