Shift Coordinator (RN) - Primary Care Columbia Heights

Minimum Education
Bachelor's Degree (Required)

Minimum Work Experience
2 years of Nursing experience. (Required)
1 year of Recent pediatric experience in a comparable setting. (Required)

Required Skills/Knowledge
The Shift Coordinator will successfully complete the hospital and nursing orientation at CNMC.

Required Licenses and Certifications
Registered Nurse in District of Columbia (Required) 

Functional Accountabilities

Professional Practice/Research

• Participate/support Shared Leadership.

• Contribute to CNMC’s Magnet Journey.

• Ensure that nursing is based on evidence of best practice.

• Accountable for supporting/participating in the Division of Nursing’s Performance Improvement process.

• Participate in community activities.

Participates in Assessment, Planning, and Implementation of Nursing Process

• Continuously perform patient/family assessments as necessary to ensure needs are met.

• Assess and modify skill mix and staffing levels using manager or clinical coordinator for complex issues.

• Function as a resource in planning patient discharge and all clinical issues.

• Utilize multidisciplinary approach to meeting patient care needs.

Demonstrates Ability to Communicate Effectively

• Demonstrate therapeutic communication skills by adopting techniques for specific situations.

• Provide performance feedback to all staff in a constructive, timely manner.

• Effectively manage conflict resolution.

• Serve as consumer advocate for patient/family concerns.

Educates Patient/Family

• Facilitate learning opportunities for all staff.

• Ensure that patient/family educational needs are met.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities

Demonstrates

• Demonstrate awareness of cost containment strategies by efficiently planning staffing patterns, level and mix to meet patient care needs.

• Ensure staff adherence to unit/hospital policies.

• Participate in the performance appraisal process for all staff.

• Implement change with a positive impact.

• Display strong leadership in a team environment through example.

• Demonstrate initiatives and leadership through involvement in projects and committee work.

Organizational Commitment/Identification

• Partner in the mission and upholds the core principles of the organization

• Committed to diversity and recognizes value of cultural ethnic differences

• Demonstrate personal and professional integrity

• Maintain confidentiality at all times

Customer Service

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Collaboration

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things