Clinical Program Coordinator (Nursing) - Primary Care Shepard Park

Minimum Education
Bachelor's Degree (Required)

Minimum Work Experience

• 5 years Nursing experience (Required)
• Minimum of one year recent pediatric experience in a comparable setting (Required)
• Minimum of 1 year of demonstrated nursing leadership experience for example as a charge nurse, educator, preceptor, council chair /member advancement on the clinical ladder or comparable positions. (Required)

Functional Accountabilities
Professional Practice 

• Participate in/support Shared Nursing Leadership.

• Contribute to the sustainability and advancement of nursing excellence which translates into on-going Magnet designation.

• Participate, contribute to internal/external committees, professional organizations, community activities.

• Accountable to support/participate in the Division of Nursing’s performance improvement process.

• Identify ,define ,and report on measures consistent with Nurse Sensitive Indicators (NSIs) for Ambulatory Nursing Practice.

• Integrate evidence-based practice and research into practice.

• Assist physicians and other professional providers to maintain appropriate cost and desired patient outcomes.

Safety
 

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Patient Family- Centered Care
 

• Plan to consult and collaborate with patients, families physicians, nurse practitioners, physician assistants and other professional colleagues; involve patients and families in shared decision making; advocate for patient and family; accessing relevant health services.

• Responsible and having the authority and accountability for clinical care for specific patient population and area workflow; develop pertinent goals based on patient response to illness, health promotion and program expected outcomes; implement suitable, evidence-based nursing interventions; provide careful and complete documentation of care provided.

• Use the nursing process in the clinic setting and in tele-health services to assess patient problems and concerns; critically analyze and integrate subjective and objective data.

• Provide health education based on the patient /family learning preferences throughout a patient’s disease trajectory or health promotion; utilize expertise in cultural competency to enhance relationships, processes, and outcomes for patients/families.

• Engage opportunities to act in the best interest of the patient/family, building trust and confidence, while upholding moral and legal standards of due care.

• Coordinate mechanisms across systems, institutions, and community to provide continuity of care for wellness needs or health concerns; direct and participate in the development of patient care policies and protocols in order to advise and guide practice.

Resources and Work Environment
 

• Establish and maintain medical equipment and supplies, include a plan to promote safe and effective use of equipment.

• Ensure regulatory requirements are met and area is in a constant state of readiness in area of practice; keep update on the application of health informatics systems such as diagnosis and treatment technology linked to patient care.

• Apply knowledge of operations, financial principles, and resources to ensure quality and appropriate care services are delivered in a cost effective and safe manner.

• Responsible to enhance knowledge, skills and abilities in areas in clinical, legal, regulatory and cultural competence associated with patient population and community relevant care.

• Employ critical attributes of effective collaboration to create, promote, and maintain an environment that supports successful partnership and high performance team outcomes.

Partners for Excellence
 

• Facilitate interdisciplinary patient care rounds/conferences to review treatment goals and optimize outcomes.

• Ensure time, schedule and alternate coverage accuracy in meeting patients/families care and personal needs; participate in cross coverage of other areas providing clinical care when the special needs arise.

• Direct the flow of patients and staff to assure patients are adequately managed and the care environment is running smoothly.

• Work in collaboration with professional staff including RNs, LPNs, PCTs and other unlicensed assistive personnel as manifested in the state practice act/guidelines and CNMC job descriptions.

• Communicate and escalate clinical/administrative issues as appropriate to levels of individuals assigned for resolution.

• Participate in the peer review for staff.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification 

• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance