DUTIES: 

Provides leadership and expert consultation on the design, development, and implementation of

programs related to the expertise area. Leads a group of consultants, analysts and/or staff focused on the delivery of service/products within the responsible technical area(s). Provides leadership and direction for the technical area(s) in accordance with the overall strategic direction of the group. Serves as the content expert of the responsible technical area(s) and provides technical assistance and advice. Develops standards, procedures, and policies to ensure that the responsible unit is maintained according to the acceptable level of quality from clients. Ensures that reports and information disseminated from the area(s) are accurate, timely and consistent, and that they satisfy the clients' needs.

OTHER DUTIES: 

Provides leadership in redesign projects related to the coordination, delivery and management of

heath care. Identifies methods and approaches to reduce cost structure and maintain high quality of patient care. Provides expertise on subject matter addressed by project team. Partners with regional and service area leadership to establish priorities and influence UM compliance improvement strategies.

Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Consistently supports compliance and the Principles of Responsibility (KP's code of conduct) by

maintaining confidentiality, protecting the assets of the organization, acting with ethics and

integrity, reporting non-compliance, and adhering to applicable Federal and State laws and

regulations, accreditation and licensure requirements, and KP policies and procedures.

In addition to defined technical requirements, accountable for consistently demonstrating service

behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors.