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Duke University Health System

NURSE MANAGER, AC - URGENT CARE

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Job Information
Post Date: Today Type: Full time
Start Date:2009-11-17 06:01:22 AM+ Salary:- n/a -
Location: NC - Oxford Job Reference: - n/a -
Facility:

Duke University Health System
Job Details
Description
NURSE MANAGER, AC - URGENT CARE
400355477
27576BR
Durham
DUAP PRACTICES
DUAP DUKE URGENT CARE AT HILLANDALE
First/Day
FULL TIME
5401 NURSE MANAGER, AC
G1

Patient Population
Urgent Care

Urgent Care, Emergency Department or Hospital Intensive Care experience preferred.

Occupational Summary

Manage and coordinate patient care and personnel needs in a DUHS Clinic; plan, develop, implement and evaluate ambulatory health care services, programs and activities.

Work Performed

Manage multi-specialty nursing services delivered within a specific clinic. Manage various personnel actions including, but not limited to hiring, orientation, performance appraisals, promotions and scheduling; and counsel and conduct formal discipline of clinical staff. Collaborate in the development, implementation and expansion of learning opportunities and skill development for all staff. Analyze, develop and maintain an effective and efficient nursing care delivery system that reflects patient and family needs across the continuum; achieving desired outcomes. Promote education for patients, patient families and the community; participate in direct patient care activities as a targeted strategy for role modeling or information gathering. Collaborate with nursing colleagues in ambulatory care to promote optimal utilization of nursing resources among the various clinics. Identify clinical operational needs; manage appropriate level of equipment and supplies and monitors equipment maintenance. Assess the environment and make recommendations to ensure optimal patient comfort, safety and compliance with various regulatory bodies (OSHA, JCAHO, etc.). Collaborate with Health Center Administrator/Nurse Manager in determining the fiscal requirements of the specific clinic; submit budgetary recommendations, including necessary nursing personnel and patient care materials necessary for the provision of care. Cultivate exemplary customer service throughout the organization; promote effective communication skills to include, but not limited to problem solving, assertiveness, and support for team members, feedback, active listening and conflict resolution. Develop and implement processes to enhance clinic operations and practices for ongoing quality improvement. Develop, document, implement and monitor written policies and procedures reflective of the ambulatory health care site mission settlement and objectives. Manage specific clinic in absence of Health Care Administrator/Practice Manager; and be available on-call for emergencies involving the facility, staff members and patients. Perform other related duties incidental to the work described herein.

Knowledge Skills and Abilities

Clinical Quality Management and Service Orientation Accountability Planning, prioritization and time management Problem solving and innovation Initiative Financial Savvy Active Listening Effective communication skills Identifying and recruiting top talent Developing and retaining talent Showing support Teambuilding Conflict prevention and management Motivating and influencing Managing vision and purpose Working knowledge of regulatory requirements including North Carolina Nurse Practice Act

Education

Work requires graduation from an accredited school of nursing.

Experience

Work requires a minimum of 3 years experience in nursing OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE 

Urgent Care, Emergency Department or Hospital Intensive Care experience preferred.

Degrees, Licensures, Certifications

Current N.C. license as a Registered Nurse is required.
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