Position Type : Part Time - Permanent
Relocation Approved :
Recruiter : Falke, Dianna
Job Description :
Are you ready to use your clinical and sales experience together? If so, we need you!! Genesis HealthCare…We're setting the standard for clinical excellence and responsiveness in meeting the unique needs of every resident and patient in our care. We're focused on becoming the recognized leader in clinical quality and customer satisfaction in every market we serve. In the role of Clinical Admissions Director (CAD), the individual will be the bridge between different levels of patient care and will be the representative for Genesis in the local healthcare community. The CAD will become a consultant to our hospital / community customers. The CAD will establish a strong presence to build the referral network for Genesis in the Eastern Shore Maryland and Delaware area. The ideal candidate will be relationship focused, self-motivated, and posses a strong competitive drive for success. For more information, contact Dianna Falke at 1-888-601-2430 or email email@example.com
RESPONSIBILITIES/ACCOUNTABILITIES: 1. Promote Genesis HealthCare, both internally and externally, within assigned hospitals. Serve as a sales resource and initiate referral relationships where possible. 2. Present Genesis HealthCare philosophy and service capabilities to all appropriate individuals with whom he/she interacts. 3. Manage sales activities based on an updated quarterly sales plan with quantifiable goals. 4. Serving as liaison between Genesis HealthCare and hospital personnel, maintain a set visitation schedule to assigned hospitals. 5. Aggressively seek out potential clients and facilitate referrals into Genesis HealthCare service locations 6. Complete pre-admission assessment accurately either personally or telephonically to gather clinical and financial information and identify optimal service location. 7. Triage clinical cases in “Yellow” or “NonStandard” criteria to appropriate Area designee, e.g. Clinical Services Manager, CareLine Nurse or Center DN. 8. Communicate clinical acceptance based on area clinical criteria, e.g. “Red, Yellow, Green” or Standard/NonStandard criteria. 9. Make placement decision by booking center reservation. 10. In collaboration with Discharge Planner and center, schedule patient transition to center. 11. Respond to referrals based on published productivity/performance standards. 12. Monitor re-hospitalized Genesis patients to ensure earliest possible return into Genesis HealthCare Nursing Center. 13. Identify opportunities for and threats to business and communicate this information to appropriate personnel. 14. Monitor sales contacts, referrals, admissions, re-admissions and dispositions and communicate changes in trends or referral patterns to appropriate staff and management. 15. Use Genesis technologies to document activities; submit reports and summaries in compliance with policy. 16. Other related duties and responsibilities. DCA2
Qualifications : Establish a strong sales presence with target audiences, including but not limited to: Acute Care providers, physicians, and others as identified within assigned geographic area to build awareness of Genesis HealthCare and its services. Match service locations’ capabilities to patient needs and facilitate patient flow from Acute Care providers into Genesis HealthCare to meet or exceed census and Q mix goals. Make patient acceptance and placement decisions on behalf of Genesis and communicate decisions to referral sources based on published performance standards. 1. Assess customer satisfaction and compliance with services. 2. Communicate issues and concerns with appropriate personnel. 3. Travel to multiple locations to facilitate sales and marketing initiatives and provide assessment services as assigned by Regional Director, Sales & Marketing. 4. Carry out other tasks as requested in situations where hands-on intervention/participation may be required. SPECIFIC EDUCATIONAL/VOCATIONAL REQUIREMENTS: 1. Graduate of an accredited School of Nursing with current RN preferred licensure in the state in which employment occurs. 2. Five to seven years of recent clinical nursing experience. 3. Valid driver’s license. 4. Preferred case management experience. 5. BSN preferred. 6. Experience in sales/marketing preferred. 7. Prior experience in utilization review or discharge planning preferred. 8. Certifications: CCM, CRRN or CIRS preferred.