Program Support Assistant (Temporary COVID-19 NTE 1 Year)
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/08/2020. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Specialized Experience: You must have one (1) year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: maintaining employee/patient files, administering or advising on medical record systems, maintaining and/or processing medical records, analyze data to determine and evaluate results, trends, and developments, scheduling and monitoring of purchasing/procurement transactions for the full range of standard items and service, ensures observance or deadlines and coordination of internal comments and inquires, and procures, authorizes, controls, and justifies a variety of general support services. You will be rated on the following Competencies for this position: Administration and Management: Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. Capacity Management: Knowledge of the principles and methods for monitoring, estimating, or reporting actual performance or the performance capability of information systems or components. Clinical Informatics: Focuses on the application of informatics and information technology to deliver healthcare services and develop and/or manage business requirements specifically to health information system IT solutions. Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work. Health Informatics: Knowledge of health informatics, i.e. design, configuration and management of health information and clinical support systems; health data collection, storage, extraction, manipulation, reporting and communications. Oral Communication: Expresses ideas and facts to individuals or groups effectively; makes clear and convincing oral presentations; listens to others; facilitates an open exchange of ideas. Quality Assurance: Knowledge of principles, methods, and tools of quality assurance and quality control used to ensure a product fulfills functional requirements and standards. Writing: Uses correct English grammar, punctuation, and spelling to communicate thoughts, ideas, information, and messages in writing. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: See VA Directive and Handbook 5019. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.