Part- Time Telephonic Care Nurse - Palliative Care

New York, NY
Jun 19, 2020
Jul 19, 2020
Palliative Care
Contract Type
Part Time
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Position Summary:

We have an exciting opportunity to join our team as a Telephonic Care Nurse.

The Ronald O. Perelman Department of Emergency Medicine has an exciting opportunity for nurses interested in delivering telephonically administered palliative care management. In this role, the successful candidate will provide palliative care consultations to older adult patients with serious illness after discharge from the Emergency Department or Emergency Department Observation Unit. Nurse-led telephonic case management will be conducted centrally for 18 participating clinical sites across the country. Areas of palliative care that will be discussed include goals of care, end-of-life wishes, advance directives with providers, and pain and symptom management. The successful candidate will receive proper training on telephonic administered care to ensure appropriate patient-clinician communication and effective palliative care delivery. The nurse will work under the supervision of a board-certified palliative care physician.

Job Responsibilities:
  • Provides telephonically-delivered palliative care and case management to older adults with serious illness discharged from the Emergency Department or Emergency Department Observation Unit
  • Collects patient healthcare data systematically and, on an on-going basis, using appropriate assessment techniques and instruments.
  • Analyze and address concerning findings from assessment data.
  • Identifies expected outcomes and anticipates unexpected or adverse outcomes as individualized to the patient.
  • Provides emergency care in accordance with the Centers policy.
  • Develops a plan of care that prescribes nursing interventions to attain expected outcomes.
  • Develops medical plan of care in coordination with the ED physician and primary care provider.
  • Implements interventions identified in the plan of care.
  • Evaluates the patients progress toward attainment of expected outcomes.
  • Educates the patient and caregivers to facilitate and promote healthy adjustment to new or changed health patterns.
  • Considers needs and behaviors of specific patient age and cultural groups in all patient care activities.
  • Supports the missions, philosophy, standards, goals and objectives of the institution and Ronald O. Perelman Department of Emergency Medicine
  • Collaborates with the members of the NYU Health interdisciplinary team and external primary care providers, promoting collegial relationships.
  • Demonstrates knowledge of NYU Health Service Standards and incorporates into the performance of responsibilities.
  • Participates in designated activities related to standards and regulations of relevant outside agencies.
  • Functions as a respectful member of the health care team.
  • Attends trainings on delivering telephonically administered palliative care
  • Acquires and maintains current knowledge and competence to fulfill responsibilities.
  • Engages in self-assessment and participates in activities to promote own professional growth and development.
  • Utilizes resources to meet individual learning needs and promote professional development in clinical practice.
  • Participates in center-based quality and performance improvement program consistent with service and departmental programs.
  • Maintains an awareness of current evidence-based practices and uses research data applicable to patient care.
  • Participates in clinical inquiry and activities to foster an evidence-based practice.
  • Participates in quality improvement programs and activities that promote patient, family/caregiver, physician and staff satisfaction.

Minimum Qualifications:

To qualify you must have a A Baccalaureate degree in Nursing is highly preferred. Current Registered Professional Nurse in New York licensure is required, multiple state licensures preferred. Palliative or hospice medicine certification greatly preferred. Willingness to obtain certification as a hospice and palliative nurse (CHPN) within 1 year of hire if does not currently possess. Willingness to obtain licensure for multiple states if does not currently possess (license fees reimbursed except for New York State). Fluent written and spoken English language skills necessary. Experience with case management, telephonically administered care telemedicine, or hospice and palliative care preferred.

Preferred Qualifications:

Certified Hospice and Palliative Nurse, Licensure Across Multi States (New York, New Jersey, Connecticut, Massachusetts, Florida, Michigan, California, Ohio, Pennsylvania, Illinois) preferred. Must be willing to obtain certification and multistate licenses if do not already possess.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Grossman School of Medicine's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit for more information. To view the Pay Transparency Notice, please click here.

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