Emergency Department Nurse Manager

Livingston, Montana
Mar 09, 2020
Apr 09, 2020
Ambulatory Care
Contract Type
Full Time

Essential Functions, Duties, and Responsibilities:

  1. Is responsible for departmental coverage 24/7. Commits to the hours needed to achieve outcomes and develops others to assure round the clock leadership. Flexing hours worked as staff to meet departmental needs will satisfy the required full-time hours.
  2. Responsible to act as the clinical expert and be a resource for staff around the clock, functioning alongside staff as needed.
  3. Responsible to respond immediately to department / facility emergencies unless coverage has been previously arranged.
  4. Purposefully conducts all aspects of the job in an ethical manner in support of LHC’s commitment to the Standards of Excellence in all areas of personal and professional activity.
  5. Maintains current knowledge of trends and advances in nursing practice, assuring patients are receiving current standards of care.
  6. Responsible to ensure adherence to all state and federal regulations.
  7. Works closely with risk management to identify and mitigate areas of risk; evaluating, initiating and documenting change in processes as needed.
  8. Hardwires patient rounding by teaching and incorporating Studer principles to ensure consistent contact with patients and ensuring that the needs of patients are met.
  9. Provides service recovery as needed, promptly responding to patient concerns with compassion, kindness, empathy and patience.
  10. Hardwires staff rounding to develop appropriate manager / staff relationships.
  11. Ensures ongoing communication with staff utilizing various means appropriate to department needs.
  12. Identifies, develops, and implements Quality Improvement projects within department and across departmental lines.
  13. Provides support for nursing departments in the absence of other nursing managers.
  14. Facilitates regularly scheduled staff meetings, seeking input for operational decisions.
  15. Actively collaborates with medical director / departmental committee(s) in planning, implementation and evaluation of common goals and objectives between nursing and ancillary departments, physicians and nursing staff.
  16. Administers the Service Line Committee structure.
  17. Serves as the value / product analyst for clinical department.
  18. Establishes standards for clinical and fiscal evaluation of supplies and capital purchases for departments.
  19. Coordinates with other departments to standardize practices, processes and equipment.
  20. Mentors and coach staff and leaders throughout the organization.
  21. Serves on committees, engages in leadership evaluation and participates in leadership interviews.
  22. Identifies opportunities for service line growth, leads initiatives to enhance revenue.
  23. Serves as leadership buddy.
  24. Assists in the development of the operational and capital budget. Proactively provides daily operational resource management including staff, supplies, and equipment and ensures optimal productivity for the department.
  25. Demonstrates the ability to interpret financial data as a means to determine appropriate interventions.
  26. Responsible for approving biweekly payroll, identifies trends in utilization and takes corrective measures as needed.
  27. Responsible for selection, orientation, on-boarding and retention of staff. Demonstrates leadership through coaching, performance evaluations, corrective actions and development of opportunities to create a culture of learning utilizing a “Just Culture” philosophy.
  28. Develops schedule based on departmental needs taking into account the level of staff expertise and patient complexity.
  29. Establishes and maintains departmental policies and guidelines to ensure adherence to professional and legal standards as well as evidence based practice.
  30. Systematically evaluates the quality and effectiveness of the clinical practice for departmental services, analyzing appropriate internal and external data and information to identify opportunities in collaboration with stakeholders for improving services and patient outcomes.
  31. Develops education programs in conjunction with Staff Development Coordinator to assist the staff in the progression from novice to expert.
  32. Compiles data for submission for quality initiatives as required by CMS, MDPPHS and other governing bodies. Seeks out opportunities for process improvement based on current patient satisfaction scores to ensure quality outcomes.
  33. Utilizes patient satisfaction scores to identify successes and opportunities for performance improvement while consistently providing feedback and education to staff.
  34. Performs other duties as necessary to meet LHC’s mission, “Serving through quality healthcare”.

Unit Specific Responsibilities:

  1. Oversight of Trauma Program.
  2. Maintains standards for Level 4 Trauma Designation.
  3. Ensures unit specific training / competency.
  4. Directly collaborates with Emergency Preparedness Coordinator to ensure disaster readiness.
  5. Maintain certifications in BLS, ACLS, PALS, TNCC, ENPCs.

Additional Responsibilities:

  1. Is a positive role model, exemplifying LHC’s Standards of Excellence.
  2. Able to work collaboratively with other departmental managers to ensure the best outcomes for patients.
  3. Attends manager staff meetings, unless excused.
  4. Attends all mandatory in-service classes.
  5. Completes all required annual educational competencies.

Qualifications (required):

  1. 3-5 years prior management experience in healthcare.
  2. Current active in good standing Montana RN license.
  3. ACLS, PALS, BLS, ENPC, TNCC certification, or able to achieve within one year of hire.
  4. Minimum of two years’ experience in nursing, specializing in Emergency or ICU nursing.

Additional Desirable Qualifications:

  1. Management experience in Emergency Department and/or ICU.
  2. Associate Degree in Nursing with previous leadership experience.
  3. Bachelor’s Degree.
  4. Masters’ in Nursing Degree.

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