RN, Emergency Department Case Manager

Location
Baltimore, MD
Salary
Competitive
Posted
Jan 15, 2020
Closes
Jan 27, 2020
Contract Type
Permanent
Hours
Full Time
The CM assumes coordination of and responsibility for selected patients (e.g. high risk, high volume, and/or complex) ensuring that patient outcomes are achieved within established time frames. In addition, the CM serves as a liaison between specialties with the nursing staff, other members of the multidisciplinary team, hospital systems and community resources to facilitate the management of the care for all patients. The CM will assume a leadership role in facilitating the care of those assigned patients by:
  • Working with the multidisciplinary team to develop a comprehensive and structured plan of care;
  • Coordinating services to facilitate effective and timely treatment;
  • Enabling timely revisions of the plan of care by assuring treatment results are effectively communicated;
  • Working with the patients, staff and families to optimize care.
  • Post ED visit phone calls to those patients not assigned to a PACT team. The goal would be to assess how they felt about their ED care, if they have questions regarding their care and if they want to recognize someone or make suggestions for improvement.
  • Assist with rounding on patients to be admitted. The goal would be to assess the Veterans level of satisfaction with the ED care and to begin the discharge planning process -anticipate and address needs for placement, follow-up appointments and consults.
  • Connect patients not enrolled on a PACT team to their appropriate CBOC for PACT enrollment
  • Ensure patients have the follow-up appointments they need before leaving the ED.
  • Ensure patients have any equipment they need or the resources they need to get the equipment (O2 tanks, wound care items) before leaving the ED.
  • Wound care follow-up.
  • Track and follow-up with patients with high ED readmission rates and help us determine how we can VAMHCS resources to reduce frequent ED visits. The is person should be familiar with, know how to access and maximize use of VAMHCS resources.

Work Schedule: 3:00pm - 11:30pm, Monday-Friday, No Holidays, No Weekends
Functional Statement# Nurse 000000
Telework Eligibility: No

Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing.
  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
  • Proficient in speaking, reading, and understanding the English language.
  • Physically, mentally and emotionally fit to perform the duties of the position.

Preferred Experience:
  • Bachelor of Science in Nursing (BSN) is strongly preferred
  • Basic Life Support (BLS) certification is highly desired
  • Prefer 3 years of current Case Management experience within the last 5 years
  • Nursing Case Management Certification is desired

Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade:
  • Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required.
  • Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience.
  • Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience.
  • Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 year's of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 year's of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.
  • Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 year's of nursing practice/experience; OR a Doctoral degree.

Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office.

Physical Requirements: It is VA policy to ensure that all selected applicants and employed personnel are physically, mentally and emotionally fit to perform the duties of the position to which assigned. A pre-placement physical examination is required for all full-time, part-time and intermittent employees identified by VA Directive and Handbook 5019. The pre-placement physical examination shall be completed prior to appointment to determine the physical and mental fitness for candidates for appointment in VA. The examination will be concerned with the mental and physical ability of the applicant to satisfactorily perform the duties of the proposed assignment and will include requisite laboratory and other screening as required by Federal regulatory agencies.None

To apply for this position, you must provide a complete Application Package which includes:
  • VA Form 10-2850a
  • Resume

Application - VA Form 10-2850a - Application for Nurses and Nurse Anesthetists
https://www.va.gov/vaforms/medical/pdf/vha-10-2850a-091998-fill.pdf
Resume -
  • Your resume may be submitted in any format and must support the specialized experience described in this announcement.
  • For qualifications determinations your resume must contain your name, hours worked per week and the dates of employment with a detailed description of the duties performed (i.e., HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application will be marked as incomplete and you will not receive consideration for this position.
  • If you are claiming licensure, you must include the License Type, Expiration date, Licensure Number.
  • If you are using education and or certifications, this information must be clearly stated in the body of your resume. You must include Name, School and type of Degree and Year of Graduation, certifications must include certifying body, certification number and expiration of certification. Credentials beside your name will not be used to meet best qualified qualifications.
  • If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
  • For additional information see: What to include in your resume.

Unofficial transcript (Note: if selected for position, official transcripts will be required)

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's, etc.
  • DD-214
  • OF-306
  • VA Form 10-2850a
  • Resume
  • SF-50
  • Transcript

If currently employed in the VA system or another Government agency, include latest SF-50 - Notification of Personnel Action

If prior military service, include all copies of your DD Forms 214 or proof of service (required). Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference - http://www.opm.gov/forms/pdf_fill/SF15.pdf

Unofficial transcripts(s)-official college transcript(s) will be required before being hired; if applicable, supporting documentation from college or university, will also be necessary to prove to the hiring agency that the required educational requirements (conferral) will be met in the near future.

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