Maternity Nurse Navigator (Patient Care) (RN)
Maternity Nurse Navigator (RN) (Patient Care)
opened in 1976 and ever since has remained the state's premier facility dedicated solely to the health of women and newborn infants. Located near the Texas Medical Center, Womans offers 397 licensed beds, including a NICU (neonatal intensive care unit) and a full range of womens health services and newborn infants. More than 650 board-certified physicians at Woman's offer their expertise and an outstanding level of quality care in the areas of gynecology, obstetrical care, high-risk pregnancy and minimally invasive surgery. The Womans Hospital of Texas is currently looking for a Maternity Nurse Navigator (RN) (Patient Care)
Under the supervision and direction of the AVP of Womens Services, the Maternity Nurse Navigator functions as a member of the Womens Services team as an advocate and educator for patients from pre-pregnancy or early pregnancy, through delivery and postpartum. The Maternity Nurse Navigators primary function is to build a relationship with patients and providers, to coordinate a plan of care including prenatal education, pre-registration, tours of the maternity unit, provision and/or enablement of support services within Womens Services. The Maternity Nurse Navigator also assumes responsibility and accountability for the management of resources to achieve efficient, high quality outcomes for each obstetrical patient including support for the mother and infant, before and after delivery.
Responsibilities:· Establishing a relationship with patients and their significant other early in pregnancy, acting as a liaison between the patient and their provider and the hospital. · Providing tours for patients, families and/or significant others pre-delivery. Provides information on the service and amenities of the The Womans Hospital of Texas.· Assists patient and family members in customizing a birth plan to meeting their individual cultural and spiritual preferences. Acts as a patient advocate.· Demonstrates through behavior the organizations core values of Integrity, Compassion, Always, Respect and Excellence.· Maintains working knowledge of Womens Services programs offered to pregnant patients and their families. Offering our resources, educating mothers about programs and assisting with scheduling classes through the Education department.· Triages telephone calls and email communication, and provides requested information to potential customers in the community.· Assists in development of patient education materials for the pre-delivery experience.· Supplies physician offices with materials as needed.· Collection of comprehensive data pertinent to the patient and family health history· Provides patient education regarding admission to labor and delivery, care during labor and birth, normal care routines for baby at time of delivery, procedures to be completed prior to discharge.· Providing patient with postpartum resources, such as postpartum depression, difficulties with breastfeeding and when to notify their provider. · Coach and help patients to remove barriers with issues of insurance, transportation, child care, financial resources, language so they may focus on getting the care they need.· Initiate referrals to hospital and community resources to connect patients with resources and support systems.· Conduct follow-up conversations as needed with all patients and communicate concerns, changes, or social needs in patient health to appropriate MD or other appropriate care providers. · Conduct outreach to provider offices · Establish and maintain positive working relationships with key internal and external customers (including e.g. physicians, midwifes, nurses, social services staff, business office staff, etc.). · Recognize scope and limitations of role and regularly access clinical supervision as a support to the role.· Stay current on the latest obstetric nursing developments and participate in conferences.· Ensure service continuity.· Establish appropriate mechanisms to ensure service continuity during both planned and unplanned absence and undertake succession planning.· Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.
· Performs other duties as assigned.