Cardiac Device Technician
GENERAL SUMMARY OF DUTIES:
Provide thorough, proficient pacemaker and AICD interrogation and re-programming to cardiac device patients in person, remotely, and/or via phone transmission. Responsible for initial device analysis, preliminary report generation, and alerting physician or non-physician practitioner to urgent issues requiring further attention. Supervisor: Practice Manager Supervises: N/A
DUTIES INCLUDE BUT NOT LIMITED TO:
ESSENTIAL FUNCTIONS1. Interrogate, interpret, and re-program cardiac devices with minimal physician supervision. 2. Trouble shoot critical device issues and take immediate steps toward resolution. 3. Collaborate with physicians regarding device status and accurately document device analysis in EMR for review. 4. Educate patients on all aspects of their device including remote monitoring and follow-up protocol. 5. Ensure charges are accurately captured for device interrogation. 6. Schedule patients for device appointment follow up in EMR and remote website. Immediately contact “no show” patients to ensure they are re-scheduled. 7. Assist EP nurses and non-physician practitioners in the delivery of patient teaching. 8. Consistently travel to regional offices for assigned device clinics.
OTHER DUTIES1. Participate in positive, proactive inter- and intra-departmental communication. Promote a healthy clinical environment and good working relationships.
2. Serve as resource to physicians and other practice employees regarding device patients and services.
3. Keep equipment in good working condition and notify appropriate personnel of problem areas or safety issues.
4. Ensure programming rooms are adequately stocked with necessary supplies. 5. Participate in professional development activities and maintain professional affiliations.