Case Management Support Director
|The Case Management Support Director is responsible for the continuous monitoring of performance metrics and onsite assistance and in depth evaluation of the Case Management functions in the identified LifeCare facilities. This position is responsible for providing “extended” onsite assistance to facilities that have been determined to need additional assistance. This position provides direction for the administration of the Case Management function in the hospitals. The Case Management Support Director is actively involved in department activities, transdisciplinary team activities, and LifeCare activities to improve the care coordination process and strengthen identified weaknesses in the facility.
Patient Population: Has contact with patients in a non-clinical setting; understands and demonstrates appropriate behavior when interacting with patients in the adult (18-65 years of age) and geriatric (65 and older) populations.
Supervision: Has indirect oversight of LifeCare Hospitals' Case Management staff.
Experience: Minimum of ten (10) years of clinical experience, with 8 years of case management and utilization management experience. At least five years management experience in the case management environment. Prefer experience in a multi-facility healthcare system. Experience should include QIO, WPS, RAC or other types of internal and external audits; knowledge of utilization management principles, Medicare benefits and insurance processes, and contracts related to the long term acute care hospital setting.
Education: Degree in nursing required. MSN preferred.
Licensure/Certification: Currently licensed as a Registered Nurse. Certified Case Manager preferred. Must maintain current licensure while employed with LifeCare Hospitals.