MANAGER OF COMPLEX CARE COORDINATION

Location
Health and Hospital Systems, Chicago, IL
Salary
COMPETITIVE
Posted
Feb 06, 2018
Closes
Feb 16, 2018
Specialty
Support Staffing
Contract Type
Permanent
Hours
Full Time
Job Number: 00121078

LOCATION: JOHN H. STROGER HOSPITAL / INTEGRATED CARE
SHIFT: 8:30 AM - 4:30 PM

JOB SUMMARY

The Manager of Complex Care Coordination is responsible for managing and leading a multidisciplinary care team composed of social workers, nurses and community health workers to provide effective, efficient care coordination. Leads the day to day activities of the care coordinators, including scheduling, case assignment, mentoring and problem solving. Collaborates with the Director of Complex Care Coordination to identify improvement opportunities, create efficient processes and leverage resources appropriately, while supporting Cook County Health & Hospitals System (CCHHS). Works with Enrollees, Physicians and Administrative staff to identify ways to improve integration with the medical home teams for medically/socially or behaviorally complex to maintain levels of wellness for the maternal child health population or those with mild chronic disease. MULTIPLE VACANCIES



MINIMUM QUALIFICATIONS:


  • A Bachelor’s degree in Nursing from an accredited college or university AND a licensed Registered Professional Nurse in the State of Illinois OR Licensed Clinical Social Worker in the State of Illinois is required. (Original transcripts must be provided at time of interview).
  • A minimum of three (3) years of care coordination work experience for an insurance company, on behalf of an insurance company, multi-specialty physician group, or Federal Qualified Health Centers is required.
  • A minimum of two (2) years of work experience in a culturally diverse, underserved populations is required.
  • A minimum of one (1) year of supervisory work experience with a multi-disciplinary team is required.
  • Prior case management software experience such as Cerner, Midas, etc. is required.
  • Must have access to an insured vehicle and possess a valid Illinois driver’s license for field duties.(Must provide driver’s license and proof of automobile insurance at time of interview).



  • PREFERRED QUALIFICATIONS:

  • Master’s degree in Healthcare or Business Administration from an accredited college or university is preferred.

  • KNOWLEDGE, SKILLS, ABILITIES AND OTHER CHARACTERISTICS:

  • In-depth knowledge of insurance concepts, managed care and Medicaid/Medicare
  • Knowledge of SharePoint software.
  • Knowledge of Microsoft Office.

  • VETERAN PREFERENCE

    PLEASE READ

    When applying for employment with the Cook County Health &
    Hospitals System, preference is given to honorably discharged Veterans who have
    served in the Armed Forces of the United States for not less than 6 months of continuous
    service.

    To take advantage of
    this preference a Veteran must:


  • Meet the minimum qualifications for the position.

  • Identify self as a Veteran on the employment
    application by answering yes to the question by answering yes to the
    question, “Are you a Military Veteran?”

  • Attach a copy of their DD 214, DD 215 or NGB 22 (Notice
    of Separation at time of application filing. Please note: If
    you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the
    latest date. Coast Guard must submit a certified copy of the
    military separation from either the Department of Transportation (Before
    9/11) or the Department of Homeland Security (After 9/11). Discharge
    papers must list and Honorable Discharge Status. Discharge papers
    not listing an Honorable Discharge Status are not acceptable

  • OR

    A copy of a valid
    State ID Card or Driver’s License
    which identifies the holder of the
    ID as a Veteran, may also be attached to the application at time of
    filing.


    If items are not attached, you will not be
    eligible for Veteran Preference


    VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR
    APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW




    MUST MEET REQUIRED
    QUALIFICATIONS AT TIME OF APPLICATION


    BENEFITS PACKAGE


  • Medical, Dental, and Vision Coverage

  • Basic Term Life Insurance

  • Pension Plan

  • Deferred Compensation Program

  • Paid Holidays, Vacation, and Sick Time

  • You may also qualify for the Public Service Loan
    Forgiveness Program (PSLF)

  • 100%
    Tuition Reimbursement for nursing-related programs

  • For further information on our excellent benefits package, please
    click on the following link:
    http://www.cookcountyrisk.com/

    *Degrees awarded outside the United States
    with the exception of those awarded in one of the United States' territories
    and Canada must be credentialed by an approved U.S. credential evaluation
    service belonging to the National Association of Credential Evaluation Services
    (NACES) or the Association of International Credential Evaluators (AICE).
    Original credentialing documents must be presented at time of interview.




    *Please
    note all offers of Employment are contingent upon the following conditions:
    satisfactory professional & employment references, healthcare and criminal
    background checks, appropriate licensure/certifications and the successful
    completion of a physical and pre-employment drug screen.




    *CCHHS
    is strictly prohibited from conditioning, basing or knowingly
    prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.


    COOK COUNTY HEALTH AND HOSPITALS SYSTEM IS AN
    EQUAL OPPORTUNITY EMPLOYER


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