Case Manager - Clinic Resource Pool

System Office 1919 Building, Portland OR
Case Management
Contract Type
Full Time

Coordinates and facilitates interdisciplinary provision of comprehensive, patient-centered, quality health care throughout the continuum for patients with acute and chronic health conditions. Fosters achievement of optimal health care outcomes within accepted standards of care. Serves as an expert resource to the healthcare team regarding the continuum of care, efficient use of resources, Best Practice protocols, team-based care, quality indicators and improvements, and regulatory requirements. Ensures a smooth transition of care between multiple health care environments with planned handoffs. Partners with patients and families in identifying health care issues and barriers to self-care in order to set priorities and engage in appropriate interventions. Demonstrates cultural agility and employs health literacy guidelines to provide education regarding self-management strategies. Utilizes rapid quality improvement cycles to continuously monitor, evaluate, measure, and report progress of interventions and outcomes. Paces the case to assure appropriate and fiscally sound care coordination across the continuum.

In this position, the Case Manager will be expected to rotate and work at various Legacy sites as needed.

This position is critical to fill: hire on bonus and relocation assistance available! (Minimum one year Acute Care RN experience required for hire on bonus and relocation assistance eligibility)

Job Qualifications:

Education: Academic degree in nursing (BSN or higher) required by December 31, 2020; MSN preferred. The BSN requirement may be met by demonstrating enrollment in an accredited BSN program.

Experience: This position requires extensive knowledge of disease management to include diagnostics, treatment and prognosis, community resources and healthcare reimbursement. Minimum 2 years clinical nursing experience required. Relevant experience in one or more of the following healthcare areas preferred:

  • Coordination of community resources

  • Care management of diverse patient populations

  • Ambulatory Care

  • Knowledge of levels of care throughout the health care continuum to include; inpatient, emergency care, rehab, home health, hospice, long term acute care, SNF, ICF, ALF with an overall understanding of utilization management and resource management.

  • Working knowledge of Care Management models across the continuum.

  • Licensure/Certification: Current applicable state RN licensure (Note that in this position, the Case Manager will be expected to rotate and work at various Legacy sites as needed therefore both Oregon and Washington state RN licensures are required). Case management certification preferred. AHA BLS for Healthcare Providers required for all employees who perform this job in the state of Oregon.


  • Knowledge of six core components of case management:

  • Psychosocial aspects

  • Healthcare reimbursement

  • Rehabilitation

  • Healthcare management and delivery

  • Principles of practice i.e. CMS guidelines, Interqual criteria

  • Case Management concepts

  • Excellent organizational skills

  • Health literate oral and written communication skills for effective interaction with all members of the patient’s health care team

  • Knowledge of transitional planning to and from all venues

  • Ability to determine and access appropriate community resources

  • Ability to engage patient/family in discussion of health care goals and decisions with attention to cultural and health literacy implications

  • Ability to adhere to and implement regulations in an effective manner. Must serve as a resource to all team members regarding regulatory issues.

  • Keyboard skills and ability to navigate electronic systems applicable to job functions.


    Follow guidelines set forth in the Preferred Employee Profile.


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