Registered Nurse (RN) Patient Placement Coordinator - Nights- SIGN ON BONUS / RELOCATION ASSISTANCE

Austin, Texas
Competitive Salary
Feb 02, 2018
Jul 19, 2018
Med / Surg
Contract Type

With more than 110 sites across Central Texas, St. Davids HealthCare includes seven of the areas leading hospitals and is one of the largest health systems in Texas. The organization was recognized with a Malcolm Baldrige National Quality Award—the nations highest presidential honor for performance excellence—in 2014. St. Davids HealthCare is the third-largest private employer in the Austin area, with more than 8,700 employees.

St. Davids HealthCare is a unique partnership between hospital management company HCA and two local non-profits—St. Davids Foundation and Georgetown Health Foundation. The proceeds from the operations of the hospitals fund the foundations, which, in turn, invest those dollars back into the community. Since the inception of St. Davids HealthCare in 1996, more than $269 million have been given back to the community to improve the health and healthcare of people in Central Texas.



The ONE CALL Center Transfer Nurse is responsible for triage of patients to an appropriate HCA Central & West Texas Division hospital through IP and ED transfers and Direct Admissions. 


  • Responsible for accepting and tracking all hospital patient transfers and transports. Must be proficient in EMTALA and document all transfers on transfer intake sheet. 

  • The Transfer Nurse is responsible for completing the feedback loop regarding successful/unsuccessful patient transfer to receiving facility and any status changes during that transfer

  • Communicates with physicians and their offices and outlying facilities if bed placement of a specific patient will be problematic. Uses critical thinking skills to determine the best course of action which will be satisfactory to the patient, the physician, and the hospital.

  • Works collaboratively with other team members as required to develop and implement the plan of care.

  • Consults with on-call physician and/or urgent care physicians on patient care and advice when appropriate.

  • Establishes and maintains a high degree of awareness and knowledge of each CWT Division hospitals medical staff, services, and specialty services.

  • Makes suggestions and utilizes creative thinking and acquired knowledge to assist in assessing situations and improving department decision-making and action.

  • Proficient in running Teletracking, Bed Management and other Call and office-oriented systems as needed.

  • Provides assistance in maintaining accurate database of information.

  • Assists in data collection, monitoring, evaluation, and analyzing of triage problems for the purpose of developing and implementing protocols, policies and procedures.

  • Exhibits excellent customer relationship skills, including telephone and personal contact with all of the call centers internal and external customer groups, i.e.,CWT Division hospitals,  referral hospitals, clinics, physicians and their office staffs, EMS, etc.

  • Deals effectively with unsatisfied customers using STUDOR principals.

  • Confidentiality is maintained in sensitive situations or when dealing with classified materials.

Transfer Center, Access Center, Call Center, Emergency Room, ER, Emergency Department, Emergency Dept, Emergency Services, ED, Critical Care, Intensive Care, ICU, CCU, CVICU, MICU, SICU, NTICU, Medical Telemetry, Med-Tele, Medical Surgical, Med-Surg, Step-down, Stroke, Neuroscience, Neuro, Trauma, Cardiac, Telemetry, Cardiology, Vascular, Progressive Care, PCU, Intermediate Care Unit, IMU, IMCU, IMC, Perioperative Services, Surgery, Operating Room, OR, CVOR, PACU, Recovery, Same Day Surgery, SDS, Pre/Post-Op, Endoscopy, Post Op, Surgical, Cardiac Catheterization Lab, Cath Lab, IR, Interventional Radiology, CCL, Women Services, CDU, Clinical Decision Unit, Observation Unit, Obs, Chest Pain, ED Holding, Urgent Care, UCC, Freestanding, FSED, FSER, House Supervisor, Case Management, Case Mgmt., Case Manager, Case Mgr., Trauma, GI Lab, Float Pool, PICU, Neonatal, NICU, Informatics

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