Registered Nurse- Primary Care Clinics
The RN Care Manager uses the nursing process and evidence-based practice to collaborate with the Teamlet (Patient, Primary Care Provider, RN Care Manager and Clinical Support Technician) and larger Team (family/caregiver, internal and community-based services involved in providing care to the patient) in developing the patient-driven holistic care plan for life. The RN Care Manager is responsible for collaborating with services internal and external to the VA to facilitate care transition in order to effectively meet the patients' needs. The RN Care Manager provides patient and family health education with a focus on self-management, prevention, and wellness, based on the patient's goals. The RN Care Manager demonstrates leadership by serving as an advocate for patients, team player to colleagues as she/he continues to enhance his/her own and the team's professional growth, development and practice. Meets all mandatory requirements for assigned area and will perform activities that reflect the educational, experiential, and competency requirements outlined in the 4 Dimensions and the criteria identified under each Dimension.
The RN performs, reports, and records assigned nursing care in the Primary Care Clinics, including, but not limited to:
- Triages walk-ins appropriately
- Uses appropriate telephone etiquette for both internal and external customers
- Uses telephone assessment skills to identify actual and/or potential health, safety, and educational needs of the patient
- Appropriately uses decision support protocols to systematically assess and address caller needs
- Appropriately prioritizes the urgency of caller needs utilizing critical thinking skills and decision support tools
- Develops a collaborative plan of care with caller, their support systems, and their provider
- Completes documentation for clinical calls/TRM's within 24 hours of call
- Enters as ordered, locates as needed, and obtains results of x-rays, tests, procedures, and labs
- Engages and documents patient education
- Incorporates knowledge of ethical/legal issues and professional nursing standards necessary for providing patient care and information
- Knowledge of and implementation of PACT principles
- Completes hospital discharge and post discharge ER follow-up calls within two business days
- Documents hospital discharge and post discharge ER calls in CPRS
- Utilizes secure message as a means of communication with patients and documents pertinent health information in CPRS
- Facilitates and acts as provider in RN clinic including providing knowledge/information to patient/family to promote self care of acute/chronic disease management
- Applies clinical knowledge of primary health care in prevention and wellness, health risk assessment, disease management, and self care
- Adheres to proper infection control procedures regarding equipment, cleaning, and storage
- Understands responsibility for the safe processing of reusable medical equipment
- Monitors exam rooms and clinic frequently for cleanliness and patient presence
- Follows policies for insuring the correct patient is receiving the correct treatment by using two patient identifiers
- Performs procedures as direction, i.e. EKG, Doppler, I&O catheterization, venipuncture, PPD application, nebulizer treatments, dressing changes, bladder scan, vital signs and weights, etc.
- Administers medications as ordered and documents appropriately
- Documents clinical reminders
- Adheres to the Missed Opportunities Policy for cancelation of provider/Med RN appointments
- Follows policies/procedures developed by their service, facility, and VISN
- Facilitates flow of patients through clinic as team facilitator by assigning tasks/roles to RN,s LPN's, Health Technicians, and MSA's
Financial Disclosure Report: Not RequiredBasic Requirements:
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing.
- Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
- BSN preferred
- 2-3 years of experience
- Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required.
- Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience.
- Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience.
- Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 year's of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 year's of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.
- Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 year's of nursing practice/experience; OR a Doctoral degree.
Selected applicants will be required to complete an online onboarding process.
To apply for this position, you must provide a complete Application Package which includes:
VA Form 10-2850a - Application for Nurses and Nurse Anesthetists can be found at: http://www.va.gov/vaforms/search_action.asp?FormNo=2850&tkey=&Action=Search.
Failure to provide one of the documents listed above (SF-50 or VA Form 10-2850a) will result in ineligibility.
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's, etc.
- Cover Letter
- VA Form 10-2850a, Application for Nurses and Nurse Anesthetists
- Other Veterans Document