RN/Registered Nurse - Telephone Triage

Greenwood Village, CO
Jan 25, 2018
Feb 24, 2018
Med / Surg, Other
Contract Type
Part Time
Centura Health connects individuals, families and neighborhoods across Colorado and western Kansas with more than 21,000 of the most talented hearts and minds in medicine.

Through Centura Health’s 17 hospitals, two senior living communities, health neighborhoods, physician clinics, Flight for Life® Colorado, home care and hospice services, we offer a diverse range of work settings in a Colorado or Kansas community you will love to call home.

Enjoy amazing people, competitive pay, some of the best benefits in the industry and plenty of opportunity for professional growth and development.

If you’re ready to discover the difference of working for a fully-integrated health system with a non-profit, faith-based mission to care, we look forward to receiving your application.

Job Description/Job Posting ID: 120565

Recruiter Contact: Candice Seng - candiceseng@centura.org

Schedule: Part Time

Shift: Variable

Position Summary

Registered nurse who works as telephone triage RN in Centura Health Call Center. Answers calls from numerous clients ranging from the general community to physician practice clients, managed care members, and Home Care patients. Performs health assessments using computerized guidelines. Provides general health information using approved references. May provide physician referrals and community service referrals as needed. Due to many client contracts, RN must be able to function in a multi-task environment.

Minimum Education Requirements

  • Graduate of accredited nursing program

  • B.S. in nursing preferred

Minimum Experience Requirements

  • 3 years recent hospital, home health, or physician office experience

  • Computer experience on keyboard (typing 30 wpm) and Windows environment


  • Current Colorado RN license Current Basic Life Support certification from American Heart Association

Position Duties (essential functions denoted with an * )

  • Answer incoming phone calls for all product lines and provide thorough and accurate telephone triage.*

  • Document all calls according to call center guidelines.*

  • Make outbound calls for specific programs when indicated.*

Physical Requirements

  • Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)

Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.

Similar jobs

Similar jobs