Patient Safety Manager
Reports to the Director and administratively responsible to the Quality Manager.
The Patient Safety Manager serves as an expert practitioner whose practice encompasses a wide range of responsibility and accountability. The Patient Safety Manager functions as the program manager responsible for implementation of non-punitive without fear of reprisal, patient safety policies and activities developed by the National Center for Patient Safety (NCPS). This individual provides direct support to the development, maintenance and operation of the patient safety process to include all levels of staff within the facility. The incumbent operates under broadly delegated authority, taking action to develop or modify objectives and boundaries of assignment as indicated, and plays a critical role in organization performance improvement and patient safety as a member of the interdisciplinary team. Practice is based on conscious and deliberate planning utilizing critical thinking skills.
The Patient Safety Manager applies clinical expertise and knowledge of health care delivery systems to performance measurement and improvement processes, particularly in the area of patient safety. At this level the incumbent initiates and leads on interdisciplinary projects, committees, teams, etc. with the aim of improving outcomes in the management of complex client care or the systems and processes of the organization/ service. The Patient Safety Manager is recognized as a leader and consistently demonstrates that leadership in quality improvement activities. This incumbent provides education to staff in the quality improvement process. The incumbent is responsible for practicing in accordance with and adhering to regulations such as the their professional organization, VHA policies and procedures, and the standards of outside accrediting bodies. This incumbent demonstrates dedication to the healthcare profession and represents VHA in community health and professional activities.
The Patient Safety Manager serves as an expert practitioner whose practice encompasses a wide range of responsibility and accountability. The Patient Safety Manager functions as the lead program manager responsible for implementation of patient safety policies, and activities developed by the National Center for Patient Safety (NCPS). The incumbent will be the facilities key person to help build & implement patient safety systems & promote the culture of safety within the VA facilities & for VA patients in all healthcare settings. The National Center for Patient Safety (NCPS) policies are found in the VHA National Patient Safety Improvement Handbook (directive), national patient safety training materials & computer systems, and applicable regulations of the joint commission. The incumbent is responsible for translating the policies, theories, and strategies into action without the complex interrelationships that exist related to patient safety. The incumbent is responsible for maintaining clear communication between the facility & NCPS both to communicate relevant patient safety information and lessons learned from the facility which have potential impact beyond the local level and to understand the changes at the national level in the patient safety program.
Work Schedule: 8:00 to 4:30 p.m. Monday through Friday
Financial Disclosure Report: Not Required
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing.
- Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade:
- Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required.
- Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience.
- Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience.
- Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 year's of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 year's of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.
- Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 year's of nursing practice/experience; OR a Doctoral degree.
may be required. The Registered Nurse may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures. The Registered Nurse may occasionally be exposed in person or virtually (telephonic or electronic messaging) to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The Registered
Nurse must be a mature, flexible, sensible individual capable of working effectively in stressful situations, and able to shift priorities based on Veteran needs.
Selected applicants will be required to complete an online onboarding process.
To apply for this position, you must provide a complete Application Package which includes:
- Cover Letter
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), etc.
- Cover Letter