Case Manager Hybrid I/II (RN only)

Washington, District of Columbia
Dec 22, 2017
Jan 21, 2018
Case Management
Contract Type
Full Time
The Case Manager Hybrid I/II will provide case management services to patients and their families or caregivers. Assist with assessment, participate in planning and implementation of intervention and ensure follow-up and coordination of services. Engage in outreach activities in the community. Assist with administrative tasks, as needed. All nursing practice is based on the legal scope of practice, national and specialty nursing standards, Children’s National Policies and Procedures, and in accordance with all applicable laws and regulations. The Professional Model of Care requires registered professional nurses to be responsible and accountable for their own practice. Children’s National supports the development of RN relationships within the community; specifically those relationships associated with the health and well being of the community at large.
Minimum Education
Bachelor's Degree

Specific Requirements and Preferences
Specific Requirements and Preferences
Master’s Degree preferred.

Minimum Work Experience
5 Year(s)

Specific Requirements and Preferences
At least 5 years of experience with at least three in a pediatric setting. Extensive clinical experience in Case Management and/or Utilization Management, preferred. Experience in one or more of the following areas: designated/pediatric specialty, program/project development, clinical pathways, and leadership.

Required Skills/Knowledge

Required Licenses and Certifications

Registered Nurse in District of Columbia

Current certification in specialty area.
Specific Requirements and Preferences
Current certification in Case Management or Utilization Management, preferred.

Functional Accountabilities

Professional Practice/Research

  • Participate in Shared Leadership.
  • Contribute to the MAGNET Journey of Children’s National.
  • Ensure nursing practice is based on evidence of best practice.
  • Accountable to participate in the Nursing Division’s Performance Improvement process (division or unit level).
  • Participate in community activities.
  • Patient Resource Services

  • Communicate denials, high risk, or changes in level of care using accepted processes to limit financial risk to CNMC and patients’ families.
  • Navigate internal and external systems to accurately identify or secure payers and link patients to needed services.
  • Discharge Transitional Plan of Care

  • Define discharge and transitional care criteria with the healthcare team to facilitate efficient care transitions.
  • Conduct an initial assessment of patient and family to identify potential discharge barriers and needs in accordance with departmental and regulatory requirements.
  • Develop and implement a plan of care and make referrals based on a needs assessment and available resources in conjunction with care team members.
  • Transition care to external providers and services to achieve quality outcomes for patient and family.
  • Provide clinical reviews to third party payers using nationally recognized criteria and validate authorization or denial of services and document appropriately in STAR.
  • Documentation

  • Document according to departmental policy.
  • Performance Improvement

  • Identify, implement, and evaluate processes to improve customer service, reimbursement and/or hospital performance.
  • Participate in the identification of PI issues and take steps to improve unit or CRM processes.
  • Promote the development of CRM department and other members of the healthcare team.
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