Intake Coordinator

Abilene, TX
Support Staffing
Contract Type
Full Time
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  We have an immediate opportunity for an Intake Coordinator - Complete Home Health.

General Summary: The Intake Coordinator will be responsible for assisting in the coordination of patient care under the direction of the coordinator.

Patient Population: Does not have contact with patients.

Essential Functions:

  • Answers phones, receives all intake information for paraprofessional cases and enter the appropriate information in the computer
  • Completes intake forms and route them appropriately for admission approval
  • Assists in the scheduling of appropriately skilled person to fill the case, inputs scheduling information on the computer and continues to assist in the coordination of the scheduling.
  • Schedules replacement workers as needed and input scheduling information
  • Assists in communication with patients/families on Home Health aide related issues
  • Assists in the establishment of personnel files and in the checking of references for paraprofessionals being considered for hire
  • Takes telephone referral information if no nursing staff is available and pass referrals as soon as possible
  • Handles matters related to staff and the patient they serve, with the exception of issues that require professional/clinical judgement
  • Assists in the maintenance of case management notes related to personal problems and other situations that arise with staff including those relating to patient care
  • Communicates on a routine basis with contract agencies to maintain smooth relations and to obtain needed information
  • Documents and reports changes in patient status, in service requirements, in and employee staff assignment and in particular, any unsatisfactory performance
  • Performs other duties as directed
  • This description is a general statement of required essential functions performed on a regular and continuous basis. It does not exclude other duties as assigned.


    Education: High school graduate

    Experience: Home Health Care experience is preferred. Must be computer literate and able to maintain simple records.