Patient Flow Supervisor, RN, BSN, Operations, FT Rotating (Nurse, Pediatrics)

Orlando, FL, 32827
Nov 03, 2017
Dec 03, 2017
Contract Type
Full Time
Nemours is seeking a Patient Flow Supervisor - RN (Clinical Operations Center), Full Time, Rotating Shift, 6 a.m. to 6 p.m./6 p.m. to 6 a.m. , to join our Nemours Children's Hospital team in Orlando, Florida.

As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 280,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.

Located in Orlando, Florida, Nemours Children’s Hospital is the newest addition to the Nemours integrated health care system. Our 100-bed pediatric hospital also features the area’s only 24-hour Emergency Department designed just for kids and outpatient pediatric clinics, including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children’s Hospital blends the healing power of nature with the latest in health care innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve, we also provide specialty outpatient care in several clinics located throughout the region.

The Patient Flow Supervisor is responsible for the overall movement of patients in a safe and efficient manner. This position is responsible for promoting a family-centered access to care model. The position is also responsible for the coordination and supervision of the clinical logistic activities and staff of the Clinical Logistics Center.
  • Promotes a family-centered care model that promotes the nurse-patient relationship and the professional role of the nurse.
  • Directs staff regarding prioritization and patient flow.
  • Coordinates admissions and transfers, including assigning patients to inpatient beds.
  • Monitors room availability and turnover.
  • Collaborates with other departments to mitigate delays in sub-processes, including lab, imaging, pharmacy, environmental services and consults.
  • Sets priorities for patient placement for ED admits, clinic admits, direct admits and surgical admits.
  • Leads bed huddles to convey unit information regarding patients, unit activity, staffing and through-put.
  • Supervises clinical logistics staff, promoting a healthy work environment.
    • Ensures adequate training of new staff and ongoing training of existing staff.
    • Maintains adequate coverage in the clinical logistic area and, when necessary, provides justification for changes in staffing levels.
    • Assists in hiring, counseling and providing disciplinary actions to staff as necessary.
    • Provides feedback to staff on an ongoing basis, utilizing the Nemours standards of behavior.
    • Performs annual performance review for all clinical logistics staff.
    • Assesses the appropriateness of available tools and resources to staff on an ongoing basis.
  • Leads quality improvement projects designed to improve nursing clinical outcomes, patient through-put and patient satisfaction.
  • Maintains accountability for defined quality measures related to patient through-put times.
  • Embraces other duties as assigned to support the Nemours vision/mission.

  • BSN required.
  • Minimum of 3 years pediatric nursing experience required; emergency department and inpatient nursing experience preferred.
  • Management experience preferred.
  • Current RN licensure in the state of Florida required.
  • Valid American Heart Association BLS certification upon hire required.
  • Current PALS certification required.
  • Ability to set priorities and manage time and resources efficiently required.
  • Excellent assessment, communication and listening skills required.
  • Ability to work as part of the interdisciplinary team, accepting and giving feedback appropriately.
  • Ability to make decisions, think proactively and accept change.
  • Excellent record-keeping and written communication skills required.
  • Ability to remain current on technological aspects of nursing and maintain skill competency.

Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.

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