Transplant Nurse Navigator

New York, NY
Hemo / Oncology
Contract Type
Full Time

As one of the nation's premier centers of excellence in patient care, medical education and biomedical research, NYU Langone Health (NYULH) provides a professional environment in which nurses can perform at their best and excel in their careers. Each and every day, is a new opportunity to learn, to grow, and to be a part of what makes us world-class.


NYULH nurses can choose from many clinical services and programs to begin or mature a professional career path that can span decades. The many opportunities that are available for nurses at all levels, from new Baccalaureate RN graduates to Advanced Practice Nurses, offer the ability to deliver world class nursing care in an intellectually-stimulating academic environment. Nurses at NYULH also demonstrate their professional practice through participation in the various councils that govern the practice of nursing, the quality of our care, and the discovery of new knowledge.

  NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute–designated cancer center, and NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.

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Position Summary:
We have an exciting opportunity to join our team as a Transplant Nurse Navigator.

In this role, the successful candidate The Transplant Nurse Navigator is an important member of the multidisciplinary transplant team. The Navigator assists patients and community physicians to ensure rapid and coordinated evaluation for transplantation. Specifically, the Navigator is responsible for: planning, organizing and conducting transplant education with community partners including physicians, nurses, practice managers, dialysis unit personnel, and other providers that participate in the care of patients with end stage organ failure; reviewing the status of patients who are referred for transplant to ensure that they move through the transplant evaluation and organ wait-listing process in a timely manner; assisting in creating multi-media products (such as educational videos, website content, and patient brochures) that further the outreach and education mission of the Transplant Institute; providing education to patients, families, and potential living donors; representing the Transplant Institute at local and regional conferences and events; communicating effectively with referring physicians about the status of mutual patients; and participating in a team that provides 24 hour on call coverage of patient calls.

Job Responsibilities:
  • Leads and coordinates efforts with clinical and administrative professionals to present a unified image of the Transplant Institute.
    o Maintains a strong web presence; website is reviewed and updated at least every quarter.
    o Collaborates with clinical and administrative staff to identify outreach and education opportunities as demonstrated by periodic attendance at organ specific team meetings and proactive interaction with medical and surgical directors.
    o Receives positive feedback from staff and external clients as demonstrated by comments made by patients and/or physicians.
  • Plans, organizes and conducts transplant education with community partners, including physicians, nurses, practice managers, and other community providers that participate in the care of patients with end stage organ failure.
  • o Conducts a minimum of 12 outreach activities per month; of which at least 3 are physician to physician meetings with the remainder made up of physician office (or dialysis unit) visits conducted by the nurse navigator.
    o Oversees NYU sponsored patient and community education events including planning, advertising, speaker coordination, and conference logistics, achieving at least 80% of expected attendance at each event.
    o Implements strategies identified by leadership to enhance communication and provide education to existing and potential referring providers and patients of the transplant programs.
  • Reviews status of new referrals to ensure patients move through the transplant evaluation/listing process in a timely manner.
    o Reviews status of new referrals monthly.
    o Identifies patients who have stalled in the transplant process and collaborates with transplant staff to resolve.
    o Identifies and reports patterns of inefficiency and partners with clinical and administrative staff to implement process improvements needed to alleviate future delays.
  • Assists in creating multi-media products that further the outreach and education mission of the Transplant Institute.
    o Manages the inventory of the Transplant Institute educational and marketing materials.
    o Collaborates with NYU Marketing and Communications staff.
    o Recommends Facebook content for the NYU page.
    o Partners with clinical and administrative transplant staff to write updates and design patient educational materials, including patient handbooks and ensure that publications are continually reviewed, re-written and kept current.
  • Provides nursing support as needed to current and future off-site clinics as services expand and develop to meet the needs of the transplant programs.
    o Conducts pre-transplant evaluations of patients as indicated with multidisciplinary team members.
    o Identifies opportunities for increasing referral volume at off-site locations.
  • Tracks and reports outreach activities and maintains, enhances and develops new relationships with community partners.
    o Completes quarterly activity report that includes targeted, completed, and upcoming outreach initiatives.
    o Provides market intelligence gained during community activities.
    o Provides timely and accurate communication with community partners.
    o Partners with leadership to track and identify community physician referral patterns following outreach activities.
  • Performs other duties as assigned.

Minimum Qualifications:
To qualify you must have a Licensure: Current registration as a Professional Nurse in New York State

Education: Bachelors Degree in Nursing

Experience: At least two years of clinical nursing practice, ability to apply nursing process toward achievement of specific outcomes in an organized fashion.

Competencies: Self-directed worker, able to work independently; excellent interpersonal, communication and organizational skills; creative problem solving and critical thinking ability, understanding of complex antibody profiles..

Required Licenses: Registered Nurse License-NYS

Preferred Qualifications:
Previous experience in transplantation, VAD, ECMO, public health education, heart disease, lung disease, renal disease, dialysis, or liver disease is preferred.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military or veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

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