BayCare Health System
currently consists of 14 community-based hospitals,
a long-term acute care facility, home health services, outpatient centers and physician offices, all located throughout the Tampa Bay area. We're committed to delivering the highest quality, compassionate care to all those we serve. That's why we attract forward-thinking people who are enthusiastic about the future. And you can be sure we'll give you what you need to succeed - both personally and professionally.
The Medical Office Rep II or III supports the physician's office health care team, greets and signs in patients, obtains patient information sheets, schedules patient appointments, assists with patient inquiries, may arrange for other procedures, laboratory and consultations with referral doctors, collects and posts payments, assists patients with billing questions, ensures completeness of encounter form prior to patient checkout, sorts and distributes mail, copies medical records. May act as mentor for new hires, assists with patient complaint process and performs other duties as assigned.
Hours vary daily between 7:00 a.m. and 6:30 p.m.
Bilingual: English/Spanish is preferred.
Certifications and Licensures
High School or Equivalent
2 years |
Critical thinking skills
Administrative and clerical skills
Utilize CPT and appropriate ICD codes
Computer skills appropriate to position
Work with a team
Time management skills
Equipment use and maintenance appropriate for position
Written and verbal communication skills
Customer service skills
Medical terminology use and understanding