RN Care Coordinator

Los Angeles, CA
Aug 24, 2017
Sep 24, 2017
Support Staffing
Contract Type
Full Time

VA Greater Los Angeles Healthcare System (VAGLAHS) is seeking to hire experienced Registered Nurses to work as RN Care Coordinators in our busy Inpatient Case Management/Utilization Management Department.OurUtilization Management Program provides patient centered care utilizing an expertise in the coordination of care for high risk clients in the outpatient and inpatient setting. TheInpatient Case Management/Utilization Management Program provides services to a myriad of specialties, including but not limited to, Inpatient Medical/Surgical Units, Neurosurgery, Cardiac Surgery, Thoracic Surgery, Plastic Surgery, Genitourinary Surgery, General Surgery, Vascular Surgery, Orthopedic Surgery, Hematology Oncology, Pulmonary, Gastrointestinal, Women's Health, Inpatient Mental Health, Podiatry Surgery, Oral Surgery, Gynecology Surgery and Otolaryngology Surgery. TheRN Care Coordinatorwill be responsible for discharge planning, systematically collecting patient data by interview, examination, and review of records. The RN Care Coordinator ensures that Veteran-centered health care is provided and delivered in a quality, timely, accessible and respectful manner, consistent with the mission, goals and objectives of the Veteran's Health Administration. He/she reports to theChief Nurse,Inpatient Operations and Flow.

Job duties include, but are not limited to, the following

1. Completes admission pre-certification and concurrent reviews on same day or next business day.

2. Provides support to the Treatment Team by coordinating the healthcare plan of patients.

3. Works with the contracted facility case managers or social worker and VHA social work to facilitate discharge planning

4. Identifies problems to be resolved through physician action, nursing action, or appropriate interdisciplinary referral.

5. Provides direct patient care/case management and educational patient visits with documentation (in the electronic medical record) of patient responses to care in a clear, concise manner.

6. Provides mentoring/instruction to students on case management.

7. Identifies system problems/barriers, which may inhibit patient access to appropriate care or expedites movement through the system.

8. Conducts utilization review activities as needed and supports research and quality improvement activities.

9. Interacts with family and/or significant others to facilitate patient care and discharge planning including appropriate patent education.

10. Serves as a consultant and resource person to the treatment team, nursing staff, and other healthcare disciplines.

11. Collaborates with the outside facilities if indicated and appropriate VA staff to formulate and implement comprehensive plans for care.

12. Coordinates care for patients with Interfacility Consults (IFCs) from referring facilities.

a. Works with the appropriate subspecialties to ensure appropriate medical information is available for evaluation.

b. Ensures IFCs are addressed in a timely manner in accordance with Advanced Clinical Access principles.

c. Tracks referrals in a database.

13. Works directly with providers to ensure high risk patients are monitored appropriately via visits, phone calls, or trans-telephonic means.

a. Obtains appropriate outside records& documents them in CPRS.

14. Facilitates medical and surgical work-up and evaluation as indicated.

15. Works with Attendings/Residents/NP/PA in following specific patients as needed for specific situations or medical conditions.

16. Assists designated clinic in achieving ACA principles.

17. Collaborates with PACT teams to ensure PCP assignment and follow up.

18. Collaborates with PACT teams to ensure communication regarding patient care needs.

19. Adheres to VHA Case Management Standards of Care.

20. Provides coverage in the Case Management Program based on patient care needs.

21. Participates in team rounds to provide efficient care management of patients.

22. Communicates with Physician Utilization Management Advisor (PUMA) when stay does not meet InterQual criteria and quality care issues.

23. Conduct reviews consistent with VHA UM guidance.

Duty Location: VA Greater Los Angeles Healthcare System

11301 Wilshire Blvd, Los Angeles, CA 90073

Work Schedule: Monday - Friday 8 hour shifts, 8:00 am - 4:30 pm; Alternate schedules may be necessary to meet the needs of the organization.

Functional Statement: Staff Nurse (Consultant Pathway)

Basic Requirements:

  • U.S. citizenship. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory, or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia
  • Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration AND degree equivalency documentation will meet the requirement of graduation from an approved school of professional nursing. The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6)
  • English Language Proficiency

Preferred Experience:

  • BSN and/or MSN preferred
  • Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education

  • Basic Life Support (BLS) certification from one of the following: American Heart Association - Basic Life Support for Healthcare Providers OR the Military Training Network (MTN) Provider Certificate/Card
  • At least 5 years of recent, successful Registered Nursing practice preferred
  • At least 2-5 years of Medical/Surgical RN experience preferred
  • 2-5 years of Case Management experience preferred
  • 2-5 years of Ambulatory Care experience preferred
  • 2-5 years of Utilization Management experience preferred
  • Evidence of self-direction or organizational skills
  • Evidence of effectively educating patients and patient families
  • Demonstrated evidence of written, verbal, and communication skills
  • Demonstrated evidence of good interpersonal skills
  • Demonstrated ability to prioritize and coordinate multiple activities and to function in an independent manner
  • Demonstrated critical thinking abilities
  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office.

    Physical Requirements:?, This position requires visual acuity, keen hearing, clear distinctive speech, and manual dexterity. This position requires potentially long periods of continued walking, standing, stooping, sitting, bending, kneeling, pulling, and pushing. Transferring patients and objects may be required. The candidate may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures. The candidate may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. The candidate will be working closely with others and may have protracted or irregular hours of work.

    All applicants are required to submit the following supporting document type(s):

    Applicants may also submit the following supporting document type(s),which may not be required for all applicants:

    *Cover Letter
    *Other Veterans Document

    Please use this checklist to ensure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, etc. You will not be contacted for additional information.

    VA Greater Los Angeles Healthcare System Employees ONLY:

    1. Memo to be uploaded - Include your (1) Full Name, (2) Current Department, (3) Contact Number, (4) Signature and (5) VIN1948410 (required)

    2. Resume to be uploaded - with references (required)

    3. Answer the Online Questionnaire (required)

    For all others, to apply for this position, you must provide a complete Application Package which includes:

    1. Completed Online Questionnaire

    2. CV or Resume

    3. VA Form 10- 2850a - Application For Nurses And Nurse Anesthetists (Available at http://www.va.gov/vaforms/medical/pdf/vha-10-2850a-fill.pdf

    4. Proof of current certification, licensure or registration

    5. Unofficial transcript(s) - official college transcript(s) will be required before being hired.

    6. Optional Form 306 - Declaration for Federal Employment (Available at http://www.opm.gov/forms/pdf_fill/of0306.pdf).

    Veterans must submit appropriate documentation as described in this vacancy announcement.

    If currently employed in the VA system, include a copy of your latest SF-50, Notification of Personnel Action.

    Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), or 10pt (CP/CPS, XPP, XP), or for Sole Survivor Preference (SSP), on the Occupational Questionnaire in the section(s) provided. A legible copy of your DD214(s) indicating character of service, disability certification, SF-15 (if claiming 10 pt. preference) or if you are currently serving on active duty and expected to be released or discharged within 120 days; documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), or dates of impending separation. Documentation is required for eligibility verification.

    Faxing Applications or Supporting Documents: You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options. The Vacancy ID of the job opportunity announcement is 1948410.

    NOTE: If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible

    Qualified candidates will be referred every2 -3 weeks beginning March 21, 2017until all positions are filled. Selections may be made at any time; therefore, applicants are encouraged not to delay in submitting a complete application packet. The announcement will be closed once the positions have been filled. All applicants may receive consideration for six months from the date of application.

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