Behavioral Health Care Advocate - Telecommute in WA

Employer
Optum
Location
Seattle, Washington
Salary
Competitive
Posted
Jun 22, 2022
Closes
Jul 20, 2022
Ref
2079437
Specialty
Behavioral Health
Contract Type
Permanent
Hours
Full Time
$5,000 SIGN ON BONUS FOR EXTERNAL CANDIDATES

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)
 
You have high standards. So do we. Here at UnitedHealth Group, this includes offering an innovative new standard for care management. It goes beyond counseling services and verified referrals to programs integrated across the entire continuum of care. That means you’ll have an opportunity to make an impact on a huge scale - as part of an incredible team culture that’s defining the future of behavioral health care.

If you have a Washington State License you will have the flexibility to telecommute* as you take on some tough challenges. 

Primary Responsibilities:

  • Provide telephonic case management services to members which include coordination or care and behavioral health management consulting
  • Responsible for providing behavioral health education, coaching and treatment decision support for members
  • Assess and interprets customer needs and requirements
  • Identifies solutions to non-standard requests and problems
  • Responsible for assessing current behavioral health status for members 
  • Identify and prioritize gaps in care to develop plan of care to empower members to meet identified goals
  • Review treatment plans, and coordinate transitions between various areas of care
  • Obtain information from providers and coordinate services amongst provider group
You’ll find the pace fast and the challenges ongoing. We’ll expect you to achieve and document measurable results. You’ll also need to think and act quickly while working with a diverse member population.


You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Master's degree in Psychology, Social Work, Counseling or Marriage or Family Counseling; OR Licensed Ph.D.; OR Registered Nurse
  • Current, unrestricted license to practice in the state of Washington
  • 2+ years of experience in behavioral health
  • Proficient Microsoft skills (Word, Excel, Outlook, Windows 10)
  • Computer/typing proficiency to enter/retrieve data in electronic clinical records and provide customer service on the phone concurrently
  • Dedicated office space and access to high speed internet via cable/DSL in your home
Preferred Qualifications:

  • Case Management experience 
  • Experience in an inpatient setting
  • Experience working in an environment that required coordinating resources and utilizing multiple groups and resources for patients
  • Experience working with Medicaid lines of business
  • Dual diagnosis experience with mental health and substance abuse
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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