RN: Outreach or Admissions Nurse

San Mateo & Santa Clara County, California
Depends on experience
Oct 22, 2021
Nov 22, 2021
Contract Type
Full Time

Be part of an organization with heart! Come join one of the Bay Area’s Top Places to work! We are looking for an Admission RN and Outreach RNs to help make a difference in our community.

Mission Hospice & Home Care serves patients and families in San Mateo County and northern Santa Clara County with quality, compassionate end-of-life care and education. Founded in 1979, our local, independent nonprofit has provided thousands of patients and their families with physical, emotional, and spiritual support throughout the journey from a life-threatening diagnosis through death and bereavement.

Why you’ll love it here:

  • Opportunity to improve the lives of patients and their families
  • Supportive, energizing, and passionate team
  • On site education for CEUs
  • Flexible schedule and autonomy
  • Competitive salary
  • Low employee turnover

Employee benefits include (for full time employees):

  • Matching 401k
  • Medical, Dental, and Vision plans
  • Pet Insurance
  • Basic & Voluntary Life Insurance
  • Long Term Disability Insurance
  • 3 weeks of Paid Time Off (PTO)
  • HSA and FSA accounts
  • Employee Assistance programs

About the RN Admissions position (hiring Full Time):

The Admissions RN organizes and initiates hospice care during the admission process and is experienced in nursing, with emphasis on community health education/experience.



  • Completes an initial, comprehensive assessment of patient and family to determine hospice needs, all documentation is signed and locked within 24 hr. after the admission.   An email with a narrative summary is sent to IDG. If you are unable to access the EMR, include the medication list in the email to IDG. 
  • Provides a complete physical assessment and history of current and previous illness(es)
  • Provides professional nursing care by utilizing all elements of nursing process
  • Assesses and evaluates patient’s status by initiating the plan of care
  • Uses health assessment data to determine nursing diagnosis
  • Includes the patient and the family in the plan of care
  • Counsels the patient and family in meeting nursing and related needs
  • Provides health care instructions to the patient as appropriate per assessment, including of imminent death when appropriate
  • Completes, maintains and submits accurate and relevant clinical notes regarding patient’s condition and care given
  • Records pain/symptom management changes/outcomes as appropriate
  • Communicates with the physician regarding the patient’s needs and reports changes in the patient’s condition; obtains/receives physicians’ orders as required
  • Communicates with community health related persons to coordinate the care plan
  • Teaches the patient and family/caregiver self-care techniques as appropriate
  • Provides medication, diet and other instructions as ordered by the physician and recognizes and utilizes opportunities for health counseling with patients and families/caregivers
  • Provides and maintains a safe environment for the patient
  • Participates in other scheduled visits as instructed to provide other coverage needs for the RN team that may be needed
  • Ensures that arrangements for equipment and other necessary items and services are available
  • Assumes responsibility for personal growth and development and maintains and upgrades professional knowledge and practice skills through attendance and participation in continuing education and in-service classes
  • Fulfills the obligation of requested and/or accepted case assignments as instructed, this includes any GIP admissions.  
  • Actively participates in quality assessment performance improvement teams and activities
  • Other duties as assigned


  • Current CA RN license
  • Graduate of accredited RN nursing program
  • Current CPR certification
  • One year minimum clinical experience
  • Valid California Driver’s License and an automobile that is insured in accordance with state requirements
  • Computer proficiency in Microsoft Office and willingness to learn new software as needed
  • Team player with excellent organizational, communication, and problem-solving skills
  • Ability to organize and prioritize workload independently
  • Understands hospice philosophy & comfortable providing specialized care to the terminally ill

Physical abilities/requirements:

  • Ability to safely lift/transfer 50 lbs with or without assisted devices (patients, supplies, etc)
  • Ability to push, pivot, pull, and reposition 50 lbs with or without assisted devices
  • Ability to bend, squat, stoop, crouch, kneel, reach, climb, and rotate
  • Manual dexterity (grip/grasp/pinch)
  • Ability to stand for prolonged periods of time
  • Ability to walk for prolonged periods of time
  • Ability to drive for prolonged periods of time
  • Visual and hearing acuity with or without assisted devices
  • Withstand different work environments
  • Internal- office noise and interruptions, open workspaces
  • External- a number of elements including but not limited to: various community & living environments, weather, & travel/traffic conditions

About the Outreach RN position (hiring Per Diem & Full Time):

The RN Outreach is responsible for outreach to referral sources in the community and potential patients/families, and to educate them on Mission Hospice & Home Care programs.


  • Conducts clinical outreach to hospitals, physician practices, residential care facilities for the elderly (RCFEs), and skilled nursing facilities (SNFs) to educate staff about the continuum of services provided by Mission Hospice & Home Care
  • Manages outreach to community agencies that serve the elderly and caregiver agencies to educate them about Mission Hospice & Home Care programs and coordinate initiation of services for individual patients
  • Organizes initial meeting with patients and/or families to educate them on the Medicare Hospice and Home Care benefits
  • Evaluates patients for appropriateness to either Hospice or Palliative Care consistent with organization policy and admission criteria, and in collaboration with the medical director and/or patient’s attending physician
  • Collaborates with hospital case managers to facilitate and coordinate discharge plans for patients coming onto service with Mission Hospice & Home Care
  • Arranges in-services for staff of RCFEs and SNFs to educate them on care of hospice patients
  • Follows up on satisfaction surveys to enhance relationships with referral sources and identify areas where quality of care may be improved
  • Maintains customer relations database to include all current and potential referral sources
  • Collaborates with other members of the clinical team to enable a smooth transition for patients and families entering either Hospice or Palliative Care
  • Remains flexible as to the duties of the position                 
  • Other duties as assigned


  • Current CA RN license
  • Graduate of accredited school of nursing
  • One-year experience in hospice or home health agency
  • Valid California Driver’s License and an automobile that is insured in accordance with state requirements
  • Computer proficiency in Microsoft Office and willingness to learn new software as needed
  • Team player with excellent organizational, communication, and problem-solving skills
  • Demonstrated ability to interact graciously and relate effectively with patients, families and potential referral sources including physicians, case managers, facility administrators, and community agencies
  • Demonstrated ability to be self-directed and proactive in outreach to new and existing referral sources
  • Demonstrated ability to communicate effectively with members of the interdisciplinary team
  • Knowledge regarding Medicare Hospice and Home Care benefits
  • Demonstrated expertise in both written and oral communication, documentation requirements, and service coordination
  • Bilingual preferred

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