Operations Care Coordinator - Nurse Scheduling

CVS Health
Columbus, Ohio
May 03, 2021
May 05, 2021
Contract Type
Job Description
Coordinate admission of patient(s) from centralized benefit verification and intake to services provided by local pharmacy and nursing team. Communicate directly with patient and/or caregiver to complete outstanding non-clinical patient information and Coram admission plan. Document and track outstanding forms for new admissions and therapy changes.

1. Identify nursing level and schedule initial Coram or subcontracted home health nursing visit.
2. Communication directly with patient/caregiver
3. Communication with centralized admission team, local pharmacy and nursing teams
4. Documenting non-clinical data, including patient demographics and documentation required on admission and therapy changes.
5. Other duties as assigned

Will work on-site at our Columbus, OH location.

Required Qualifications
• Knowledge of Microsoft Office applications (Outlook, Word, Excel, Teams)
• 1-3 years of Keyboarding, Customer Service, or Prioritization
• Ability to effectively communicate to internal and external customers, prioritize, work independently.

Preferred Qualifications
• Knowledge of Epic – Electronic Medical Record System, Home Infusion
• Customer service coordination skills and ability to navigate escalated situations.
• Ability to effectively communicate to internal and external customers, prioritize, work independently.

High School Diploma or General Equivalent Development (GED)

Business Overview
At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

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