Registered Nurse - Care Coordinator - ARABIC speaking with valid MI RB License (Remote)

Employer
Signify Health
Location
Indianapolis, Indiana
Salary
Competitive
Posted
Apr 20, 2021
Closes
May 04, 2021
Ref
10536_4318172003-4edfe9478f7892c072b47b9145475b14
Contract Type
Permanent
Hours
Full Time

How will this role have an impact?
Signify Health’s Transitions to Home (TTH) program improves quality and outcomes as well as
patient engagement through the provision of both clinical care and social coordination services
aimed at readmission prevention for recently hospitalized patients.
The Registered Nurse Care Coach (RNCC) is a member of the interdisciplinary team of patient-
facing care coordinators working together with advanced practitioners (MD, NP, and PharmD),
focusing on high-risk patients, medication safety, and PCP communication. This position
functions in a telephonic model and will be a remote work from home position.
This role will report to our Clinical Manager of TTH.
What will you do?
? Conduct telephonic follow-up with patients and/or caregivers, identifying clinical and
social needs and/or gaps in care
? Partner with Signify Health social and clinical colleagues, PCP, and hospital-based
clinical teams to help coordinate internal and external resources needed to manage the
patient’s plan of care
? Perform triage assessments, escalating acute issues to Signify Health’s Advance Care
Provider team
? Assist with scheduling PCP/specialist follow-up
? Respond to patient and/or caregiver phone calls
? Provide education to patients and caregivers
? Participate in rounding with the Signify Health TTH team
? Assist with improvement to workflow processes and commit to a focus on continuous
process improvement
We are looking for someone with:
? RN license in good standing, required; compact state licensure status preferred
? Strong working knowledge of medical conditions, interventions, treatment, and
medications, required
? Expert telephonic nurse triage skills including ability to develop rapport, composure,
active listening, critical thinking, problem solving, and assessment skills, required
? 2 years case management, utilization management or transitional care experience,
preferred
? Motivational interviewing experience, preferred
? Bachelor’s degree, preferred

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home
into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral

needs so they can enjoy more healthy days at home. By building strong connections to primary care
providers and community resources, we’re able to close critical care and social gaps, as well as manage
risk for individuals who need help the most. This leads to better outcomes and a better experience for
everyone involved.
Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering
every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and
hundreds of community-based organizations. Signify’s intelligent technology and decision-support
services enable these resources to radically simplify care coordination for more than 1.5 million
individuals each year while helping payers and providers more effectively implement value-based care
programs.
To learn more about how we’re driving outcomes and making healthcare work better, please visit us at
www.signifyhealth.com.

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