Receives and triages all incoming calls in order to continue delivery of quality patient care while utilizing the Nursing Process in accordance with established Agency policy and procedure/standards of care 24 hours a day.
Graduate from an accredited school of nursing.
Minimum education – Associates Degree (BSN preferred)
Minimum of 2-3 years of Med-Surg. nursing experience.
ER/Triage experience a plus.
Home health care experience preferred.
Must possess a current PA/NJ Registered Nurse license.
Valid driver's license.
Ability to use sound judgment.
Ability to maintain a professional demeanor and positive working relationship while interacting with the public/staff.
Ability to handle multiple calls for multiple services.
Excellent verbal communication skills; customer service oriented and well organized; flexible.
Able to use office equipment; i.e. beeper, car phone.
Able to withstand prolonged sitting/standing/walking.
Ability to work flexible hours, with weekends and holidays included.
Position requires coverage between the hours of 7pm-7am.