Registered Nurse - Triage

US Oncology
Tigard Oregon
Feb 19, 2021
Mar 19, 2021
Med / Surg
Contract Type


The journey along the Cancer Care Continuum can be long and arduous, made more difficult by the twists and turns of the various treatment options. Compass Oncology, the Pacific Northwest’s largest Private Practice Cancer Center is looking for two experienced Nurse to join our team as Registered Triage Nurses. These positions will support our West Cancer Cencer clinic in Tigard, OR.  Working the front lines of patient interaction, this individual will help guide our patients, answer clinical questions, and gather more information for our physicians so changes or adaptations to current regimens happen in a timely manner. While a current or pending OCN certification is preferred, a nurse with high level triage experience and strong assessment skills will find success in this role. One of the roles is a full time, 40 hr/week role, and the other is part time, 20hr/week.


Employment Type: 2 openings - 1 full time 40hr/week (1.0FTE) & 1 part time 20hr/week (0.5FTE)

Benefits: M/D/V, Life Ins., 401(k)
Location: Tigard, OR

JOB SCOPE:        

A telephone triage nurse assesses patient needs over the telephone, collaborates with a physician or qualified staff member to meet those needs, then documents all elements of care in the patient’s medical record. The telephone triage nurse will accurately identify patients with high risk conditions and will direct care to the appropriate resources if they cannot be managed by the nurse and/or within the clinic. Under general supervision, provides professional nursing care for patients adhering to national and organizational standards and guidelines for specialty care and scope of practice per state licensing board. Must recognize physical, psychological, and spiritual aspects of care and participates in company-wide quality initiatives. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.




    Addresses patient calls, portal messages and emails in a timely manner concerning a wide range of symptom / side effect related topicsAsks appropriate, open ended questions as well as utilizes computerized algorithms/pathways to assist in the assessment of patient’s symptom and side effect management inquiries and documentation of such interventions.Assesses urgency of patient symptoms / side effects and addresses them appropriately, aggressively managing them to prevent unnecessary emergency department and hospital utilizationDocuments all conversations with patients to maintain a comprehensive medical recordProvides clear instruction and education to patients via the telephoneEvaluates and determines if emergency care is needed, or if the patient can be seen in the outpatient clinicCollaborates with physicians via electronic communication, face to face, or the telephone to discuss patient care needs that cannot be independently and appropriately addressed using standing orders or practice protocolsSets up same day and/or future provider/infusion room appointments to address symptom management concernsAdditional duties as assigned

    Strong patient assessment skillsDemonstrated knowledge of oncology or applicable specialty therapies and medications, potential side effects and appropriate management / nursing interventions thereofCollaboration and coordinating with team members (providers, schedulers, etc.)Ability to identify patient concerns and symptom related problems through collection of informationIncorporates critical thinking into daily activitiesDemonstrates an ability to quickly prioritize and re-prioritize patient needs and tasks throughout the dayAbility to navigate EMR and computer software systemsAbility to navigate multiple computer programs, patient and hospital portals simultaneouslyStrong verbal and written communication skills, with ability to present information in an organized framework-SBAR (Situation, Background, Assessment, Recommendation)


    Graduate from an accredited program for professional nursing education, BSN preferred.Minimum of 5-7 years nursing experience needed. Oncology or applicable specialty experience required. Current or pending Oncology or applicable specialty certification preferred. Experience and knowledge of the purpose and use of medications in the treatment of cancer is preferred. Current RN state license with the applicable State Board of Nursing. Current CPR certification required.

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