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Goals and Learning Outcomes

The U.S. is becoming more culturally diverse than ever, but the nursing workforce remains largely non-Hispanic white. Cultural differences among staff can create problems in communication and lead to conflicts that affect how the healthcare team works together. Learning about cultural differences in work patterns and communication styles as well as specific strategies for working effectively within a diverse environment will improve outcomes.

 

The goal of this course is to equip nurses and physicians in the acute care setting with knowledge on how to work effectively with colleagues from other cultures.

 

Examples are provided for educational purposes only and should not be construed as generalizations about all individuals within a culture. 


After taking this course, you should be able to:

  • Recall how culture influences communication and work styles in the workplace
  • List person- and organization-centered approaches for collaborating in a diverse workplace

Course Termination Date: Not yet determined

Content Expiration Date: 12/31/25

Course Originally Released On: 11/01/22

Course Authors

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Course Reviews

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Accreditation Information

NURSES

In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Provider approved by the California Board of Registered Nursing, CEP#13791

Disclaimer: Not all courses will provide California Board of Registered Nursing approval. Per California Assembly Bill No. 241, continuing education courses related to direct patient care shall address at least one or a combination of the following:(1) Examples of how implicit bias affects perceptions and treatment decisions of licensees, leading to disparities in health outcomes; or (2) Strategies to address how unintended biases in decision-making may contribute to health care disparities by shaping behavior and producing differences in medical treatment along lines of race, ethnicity, gender identity, sexual orientation, age, socioeconomic status, or other characteristics.

 

CEBroker

Relias LLC reports to CEBroker for the following boards (Provider # 50-1489): Arkansas State Board Of Nursing, District Of Columbia Board Of Nursing, Florida Board Of Nursing, Georgia Board Of Nursing, Kansas State Board of Nursing, Kentucky Board of Nursing, Michigan Board of Nursing, Mississippi Board of Nursing, New Hampshire Board of Nursing, New Mexico Board Of Nursing, North Dakota Board of Nursing, South Carolina Board Of Nursing and West Virginia Board Of Registered Nurses

 

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid license number. This information is required for correct reporting of your course completions to CE Broker.

 

Disclosures

None of the planners/faculty, unless otherwise noted, for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.