Goal and Learning Outcomes

The goal of this course is to provide nurses with an understanding of how and why Lean is becoming more popular in healthcare as a quality improvement practice. After taking this course, you should be able to:
  • Discuss the history and philosophy of Lean.
  • Define the concepts of ideal, observation, waste, and the four rules for a Lean process.
  • Discuss the importance of studying work processes as they actually occur rather than as they are thought to occur.

Faith M. Jones, MSN, RN, NEA-BC, has disclosed that she is director of care coordination and Lean consulting at HealthTechS3 and provides consulting services to help hospitals create a Lean culture.

Course Authors

Accreditation Information


In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Provider approved by the California Board of Registered Nursing, CEP#13791



Relias LLC reports to CEBroker for the following boards (Provider # 50-1489): Arkansas State Board Of Nursing, District Of Columbia Board Of Nursing, Florida Board Of Nursing, Georgia Board Of Nursing, New Mexico Board Of Nursing, South Carolina Board Of Nursing and  West Virginia Board Of Examiners For Registered Professional Nurses


Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid license number. This information is required for correct reporting of your course completions to CE Broker.



None of the planners/faculty, unless otherwise noted, for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.