Goal and Learning Outcomes

The goal of this course is to provide nurses with an understanding of how and why Lean is becoming more popular in healthcare as a quality improvement practice. After taking this course, you should be able to:
  • Discuss the history and philosophy of Lean.
  • Define the concepts of ideal, observation, waste, and the four rules for a Lean process.
  • Discuss the importance of studying work processes as they actually occur rather than as they are thought to occur.

Faith M. Jones, MSN, RN, NEA-BC, has disclosed that she is director of care coordination and Lean consulting at HealthTechS3 and provides consulting services to help hospitals create a Lean culture.

Course Authors

Accreditation Information


In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

CEBroker Professionals:

Reports to CE Broker imageThis course completion will be electronically reported to CE Broker. Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, Relias LLC will report your hours for you.

Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid license number. This information is required for correct reporting of your course completions to CE Broker.