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Goals and Learning Outcomes
- Define nursing informatics and its roles in healthcare.
- Discuss the importance of accurate handoff communication.
- Identify HCAHPS survey questions about staff responsiveness and medications and strategies for improving survey ratings for these items.
- Explain three elements of effective communication.
- Recall strategies to provide effective and compassionate care during challenging patient and family encounters.
- Identify patient- and family-centered communication, cultural differences, and communication barriers inherent to the critical care environment.
- Describe the techniques for communicating more effectively with people with dementia.
- Indicate the five most important decision domains to discuss with people during advance care planning conversations as outlined in the Five Wishes conversation framework.
- Explain critical thinking and its relevance in healthcare.
- Describe best practices and components of critical information to share for safe and effective handoffs.
Course Details
NNE25
Accreditations
NURSES
In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
Provider approved by the California Board of Registered Nursing, CEP#13791
Disclaimer: Not all courses will provide California Board of Registered Nursing approval. Per California Assembly Bill No. 241, continuing education courses related to direct patient care shall address at least one or a combination of the following:(1) Examples of how implicit bias affects perceptions and treatment decisions of licensees, leading to disparities in health outcomes; or (2) Strategies to address how unintended biases in decision-making may contribute to health care disparities by shaping behavior and producing differences in medical treatment along lines of race, ethnicity, gender identity, sexual orientation, age, socioeconomic status, or other characteristics.
CEBroker
Relias LLC reports to CEBroker for the following boards (Provider # 50-1489): Arkansas State Board Of Nursing, District Of Columbia Board Of Nursing, Florida Board Of Nursing, Georgia Board Of Nursing, New Mexico Board Of Nursing, South Carolina Board Of Nursing and West Virginia Board Of Examiners For Registered Professional Nurses
Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid license number. This information is required for correct reporting of your course completions to CE Broker.
Disclosures
None of the planners/faculty, unless otherwise noted, for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
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