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Goals and Learning Outcomes

Despite great strides in the reduction of medical errors, mistakes that result in patient harm remain too frequent in American healthcare institutions. In recent years, healthcare systems and institutions have sought to emulate the model of the high reliability organization or HRO. HROs are known for their safe operation and limited degree of failure despite engaging in potentially hazardous and highly complex activities. Researchers have identified several distinctive qualities specific to HROs that may be applied to healthcare contexts, with some caveats. Due to their unique and ubiquitous role within healthcare institutions, nurses have the potential to make significant contributions to this process.

The goal of this course is to equip nurses with knowledge of the characteristics and principles of high reliability organizations and the role of nurses in supporting high reliability.

After taking this course, you should be able to:

  • Describe the characteristics and principles of high reliability organizations.
  • Describe the role and responsibilities of nursing in supporting high reliability organizations.

Course Termination Date: Not yet determined

Content Expiration Date: 12/31/24

Course Originally Released On: 09/01/21

Course Authors

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Accreditation Information


In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Provider approved by the California Board of Registered Nursing, CEP#13791

Disclaimer: Not all courses will provide California Board of Registered Nursing approval. Per California Assembly Bill No. 241, continuing education courses related to direct patient care shall address at least one or a combination of the following:(1) Examples of how implicit bias affects perceptions and treatment decisions of licensees, leading to disparities in health outcomes; or (2) Strategies to address how unintended biases in decision-making may contribute to health care disparities by shaping behavior and producing differences in medical treatment along lines of race, ethnicity, gender identity, sexual orientation, age, socioeconomic status, or other characteristics.



Relias LLC reports to CEBroker for the following boards (Provider # 50-1489): Arkansas State Board Of Nursing, District Of Columbia Board Of Nursing, Florida Board Of Nursing, Georgia Board Of Nursing, New Mexico Board Of Nursing, South Carolina Board Of Nursing and  West Virginia Board Of Examiners For Registered Professional Nurses


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None of the planners/faculty, unless otherwise noted, for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.