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Goals and Learning Outcomes

Emotional intelligence (EI) is a relatively new concept in nursing, introduced by Daniel Goleman in 1995. Research studies indicate that EI is an important part of successful nursing practice. Irrespective of the underlying theories used to assess EI, there is agreement that EI includes the concepts of emotional awareness in regard to oneself and also others, including emotional management. Applying EI concepts to nursing has the potential to support professional nursing practice and to improve patient outcomes. The goal of this course is to introduce the concept of EI, describe how it can help nurses enhance their work lives, and provide strategies for developing one’s own EI.

After taking this course, you should be able to:

  • Define EI and its relevance to nursing
  • Discuss five components of EI
  • Describe four strategies for developing EI
  • Define emotional intelligence and its relevance to nursing.
  • Identify at least three components of emotional intelligence and four strategies for developing emotional intelligence.

Course Termination Date: Not yet determined

Content Expiration Date: 12/31/25

Course Originally Released On: 06/01/21

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Accreditation Information


In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Provider approved by the California Board of Registered Nursing, CEP#13791

Disclaimer: Not all courses will provide California Board of Registered Nursing approval. Per California Assembly Bill No. 241, continuing education courses related to direct patient care shall address at least one or a combination of the following:(1) Examples of how implicit bias affects perceptions and treatment decisions of licensees, leading to disparities in health outcomes; or (2) Strategies to address how unintended biases in decision-making may contribute to health care disparities by shaping behavior and producing differences in medical treatment along lines of race, ethnicity, gender identity, sexual orientation, age, socioeconomic status, or other characteristics.



Relias LLC reports to CEBroker for the following boards (Provider # 50-1489): Arkansas State Board Of Nursing, District Of Columbia Board Of Nursing, Florida Board Of Nursing, Georgia Board Of Nursing, New Mexico Board Of Nursing, South Carolina Board Of Nursing and  West Virginia Board Of Examiners For Registered Professional Nurses


Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid license number. This information is required for correct reporting of your course completions to CE Broker.



None of the planners/faculty, unless otherwise noted, for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.