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Goal and Learning Outcomes

The goal of this continuing education program is to provide nurses, dietitians, paramedics and EMTs, laboratory professionals, occupational therapists, respiratory therapists, physicians and social workers, and speech-language pathologists and audiologists with information about The Joint Commission standards related to effective communication, cultural competence, and patient- and family-centered care. After studying the information presented here, you will be able to:
  • Identify the elements of effective communication, cultural competence, and patient- and family-centered care
  • State The Joint Commission standards related to effective communication, cultural competence, and patient- and family-centered care
  • List the items of best practice associated with effective communication, cultural competence, and patient- and family-centered care across the continuum of care

Course Termination/ Update Date : 08/29/2019

Course Originally Released on : 09/24/2012

Course Authors

Accreditation Information

NURSES

In support of improving patient care, OnCourse Learning is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. OnCourse Learning guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

For Florida professionals:

This course completion will be electronically reported to CE Broker as required per Florida Statute 456.025(7). Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, OnCourse Learning will report your hours for you.

Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid FL license number. This information is required for correct reporting of your course completions to CE Broker.