Goal and Learning Outcomes

The purpose of this continuing education module is to present the fundamentals of case management to nurses so they can identify the value of case management in today’s healthcare system and apply key concepts to their own case management or related practices. After studying the information presented here, you will be able to:

Identify knowledge and skills that experienced RNs bring to the case management role.

Recognize six core components within case management services that determine the "model" and help organizations improve quality and finances and reduce risks.

Cite examples of six essential case management processes used by RN case managers.

Explain how case managers are positioned to achieve the employing organization's mission and margin.

Review methods that case management leaders use to help staff case managers keep up-to-date and committed to their practice.

Course Authors

Accreditation Information


In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Unless stated above, the planners and authors of this course have declared no relevant conflicts of interest that relate to this educational activity. Relias LLC guarantees this educational activity is free from bias.

Please see CE Course Instructions to learn how to earn CE credit for this module.

CEBroker Professionals:

Reports to CE Broker imageThis course completion will be electronically reported to CE Broker. Click here to view your CE Broker transcript and check the status of your CE requirements with a FREE 7-day CE Broker trial subscription. It may take up to 24 hours for the course to appear on your CE Broker transcript.

It is now required that all CE is completed and reported to CE Broker before you renew your license. When you complete continuing education with us, Relias LLC will report your hours for you.

Read more about the new license renewal process at AreYouRenewalReady.com and claim your free Basic Account in CE Broker to see what has already been reported for you.

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid license number. This information is required for correct reporting of your course completions to CE Broker.