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Goals and Learning Outcomes

At some time in your career, you will face the challenge of communicating with someone who cannot communicate for themselves. Learning how to use a mindful approach to care can help alleviate the stress of these situations. Being mindful deepens your understanding of clinical situations and improves relationships with those you care for and with the healthcare team. A mindful approach is conducive to providing better care and ensuring improved health outcomes, especially for individuals who are unable to communicate. This course presents the best practices for understanding the needs of individuals who cannot communicate.

The goal of this course is to provide nurses in post-acute care with best practices in caring for those who cannot communicate.

After taking this course, you should be able to:

  • Identify three ways to utilize touch, skillful conversation, presence, mindfulness, and empathy to complement holistic care.
  • Describe the key mindful and empathetic communication practices for caring for a person who is non-communicative.
  • Discuss how using an appropriate mindset can be used when communicating with people who are non-communicative and their families.

Course Termination Date: Not yet determined

Content Expiration Date: 12/31/26

Course Originally Released On: 09/01/23

Course Authors

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Course Reviews

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Accreditation Information


In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Provider approved by the California Board of Registered Nursing, CEP#13791

Disclaimer: Not all courses will provide California Board of Registered Nursing approval. Per California Assembly Bill No. 241, continuing education courses related to direct patient care shall address at least one or a combination of the following:(1) Examples of how implicit bias affects perceptions and treatment decisions of licensees, leading to disparities in health outcomes; or (2) Strategies to address how unintended biases in decision-making may contribute to health care disparities by shaping behavior and producing differences in medical treatment along lines of race, ethnicity, gender identity, sexual orientation, age, socioeconomic status, or other characteristics.



Relias LLC reports to CEBroker for the following boards (Provider # 50-1489): Arkansas State Board Of Nursing, District Of Columbia Board Of Nursing, Florida Board Of Nursing, Georgia Board Of Nursing, Kansas State Board of Nursing, Kentucky Board of Nursing, Michigan Board of Nursing, Mississippi Board of Nursing, New Hampshire Board of Nursing, New Mexico Board Of Nursing, North Dakota Board of Nursing, South Carolina Board Of Nursing and West Virginia Board Of Registered Nurses


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None of the planners/faculty, unless otherwise noted, for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.