Today's healthcare workforce is a lively mix of generations. Today's workforce is retiring later, and we now have five distinct generations working together: Veterans (born 1922 to 1946); baby boomers (born 1946 to 1964); and Generations (Gen) X( born 1964 to 1980), Y (born 1980-2000), and Z (born 2000-2012). People born around the same time develop attitudes and personalities shaped by a common history of cultural events, images, and experiences. Generations experience the same national catastrophes and achievements, grow up with the same music and cultural memorabilia, and start school and work at about the same time. Generational commonalities cut across racial and ethnic lines. Spanning 15 to 20 years, each generation has its own way of viewing the world. Collective life experiences shape what generations value, what they expect in relationships, and how they process and communicate information. Understanding each generation's views on life and work promotes collaboration in the workplace. When dealing with various patient populations, it can make the difference between miscommunication and success.

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Goal and Learning Outcomes

The purpose of this program is to provide nurses, social workers, occupational therapists, respiratory therapists, and nursing assistants with insights they can use to work more effectively with various generations. After studying the information presented here, you will be able to:

Describe similarities and differences among the five generations found in today’s clinical setting
Identify strategies that can help you collaborate with generations different from your own
Promote teamwork and partnerships among diverse patients, families, and staff members

Course Authors

Sheila J. Leis

MS, RN, BC

Accreditation Information

NURSES

In support of improving patient care, Relias LLC is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Provider approved by the California Board of Registered Nursing, CEP#13791

CEBroker

Relias LLC reports to CEBroker for the following boards (Provider # 50-1489): Arkansas State Board Of Nursing, District Of Columbia Board Of Nursing, Florida Board Of Nursing, Georgia Board Of Nursing, New Mexico Board Of Nursing, South Carolina Board Of Nursing and West Virginia Board Of Examiners For Registered Professional Nurses

Please check the licenses/certifications section under my account (after logging in) to make sure you have entered a valid license number. This information is required for correct reporting of your course completions to CE Broker.

Disclosures

None of the planners/faculty, unless otherwise noted, for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Accreditation Information

This course is intended for multiple professions, including nurses, nursing assistants, occupational therapists, respiratory therapists and social workers.

Nurses: Take this version of the course to ensure you receive appropriate credit.

For the version accredited or approved for another profession, go to your specific profession at www.ContinuingEducation.com. If you have a CE Direct login ID and password (generally provided by your employer), please log in as you normally would at CEDirect.ContinuingEducation.com and search for this topic title.

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Bridging the Generation Gaps

This course is free with an Unlimited CE upgrade!

This course is FREE with Unlimited CE!

This course is FREE with Unlimited CE!

Goal and Learning Outcomes

Course Authors

Sheila J. Leis

Accreditation Information

NURSES