E. Mary Johnson, BSN, RN-BC, NE-BC is a patient navigator, coach, consultant and has been a nurse leader for over 35 years. She currently serves as educator for AAACN Certification Review Course and the EmPowerU course for the Visiting Nurse Association of Cleveland. She has written several articles on various Nursing issues and has authored the chapter for AAACN Core Curriculum Textbook on Patient Advocacy. She is a frequent lecturer on issues of nursing leadership, nursing retention, mentoring and nursing certification preparation.
Susan Paschke, MSN, BA, RN-BC, NEA-BC is a nursing leader, registered nurse, administrator and quality management specialist with thirty years of experience in a variety of healthcare settings. Her experience includes progressive leadership roles and accomplishments in clinical, quality and managerial aspects of nursing and operations in the inpatient, ambulatory and home care settings. She was also a past president of the American Academy of Ambulatory Care Nursing.