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About Linda Paradiso

Linda Paradiso, DNP, RN, NPP, NEA-BC, is a former associate director of psychiatric nursing services at Kings County Hospital and is currently an assistant professor at New York City College of Technology, CUNY.

Frequent Flyers:Treat returning psychiatric patients like valued customers

By | 2020-03-31T11:35:07-04:00 May 27th, 2013|Categories: Nurses stories, Your Stories|

As a psychiatric nursing administrator in a large city hospital, I hear the term "frequent flyer" almost hourly. Staff use it to describe the patients who are admitted often to our psychiatric units. As the daughter of a travel agent, I have been accustomed to this term since its inception in the late 1970s. What