Nurse interview tips-Part 3: The art of informational interviewing

By | 2021-05-07T15:09:13-04:00 September 28th, 2017|Tags: , |2 Comments

Informational interviewing can help you find the job that brings you joy

Sick of your job? Facing down another joyless workday that’s sucking the sunshine out of your otherwise cheery disposition? Well, cut yourself, your co-workers and your clientele a break and find another job.

But before you do, spend a little time researching career alternatives, so you don’t jump into a similar, loveless situation. Schedule a few informational interviews and discover a world of boundless opportunity. Regain the enthusiasm that propelled you into nursing by embarking on a new career.

Informational interviewing is a data-gathering process where you meet with a thought leader, industry influencer, solid practitioner or a potential employer who can advise you about a career area that sparks your curiosity, but about which you know little. You are not necessarily seeking an actual job, you’re merely researching opportunities. Informational interviewing also is a networking tool, because the person you’re meeting with may come from your previously established network or may contribute to it as a new connection. Finally, informational interviewing keeps you sharp for job interviewing, which is a skill best learned through repetition.

Don’t be shy about contacting strangers for an informational interview. Many reasons might motivate people to make time for you, even if they don’t know you.”

For example, my mentor taught me to never turn down an interview with a potential job candidate just because I didn’t currently have a job for that person. She insisted that one day I might have a job for that person or, if I could, create one. Second, some people just enjoy meeting people who are interested in their opinions and what they do. Last, if you’re a leader in your field, making time to discuss your work is an obligation that comes with the job.

Here are a few steps that will guide you through an informational interview:

1. Take stock of your current professional job and role. Decide what you still like about it or why you took it in the first place. For example, burned out or not, what is it that you like about your job? Is it the adrenaline rush you get from pulling a critically ill patient from the brink of death? Is it learning about the newest tools and technology you can use on your unit? Or is it interactions with patient family members that make your day?

2. Scan the healthcare environment in a new and different way, looking for jobs, roles and people you think might engage you, or that dovetail with aspects of your job that still satisfy you. For example, if as a critical-care nurse, you love saving lives, go online and look for other specialties that do just that, such as trauma, emergency or flight transport nursing. If it’s technology you like, explore the medical-device industry where healthcare professionals are needed to market products and training. Or if working with families is your thing, take a look at specialties that revolve around the family, such as family nurse practitioner, home care nurse or palliative care provider. Frankly, as I got older, I found that my passion to care for the sickest patients and to use the latest technology waned, and I wanted to spend more time with families. I realized that it was time to move on.

3. Locate and contact someone in your newly targeted field. Find the person either directly or indirectly (someone who knows someone) through your network, professional organizations or an online search. This person might be working in the field or might be a leader tangentially involved. Send an email or pick up the phone, but have a distinct script explaining why you want to meet and what your availability is. Set up your appointment and then get ready.

4. Be prepared with many questions about the person’s field, and follow the usual interview etiquette mentioned in my previous blogs, part 1 and part 2. Remember, in this case you are the interviewer. You should look professional and represent yourself well. Although this is not a formal job interview, not all jobs are advertised, and the person you’re interviewing may be on the lookout for a job candidate.

You should carry a current resumé and be prepared to switch into the interviewee mode, if necessary. However, you are on a fact-finding journey to see if you have a future in a new field. Ask about what it’s like to work in the field, new and future developments and job opportunities. With a little prior research, questions should present themselves.

Typical questions include:
• What first drew you to this field?
• What’s a typical workday for you?
• What do you like best and least about your involvement about this field?
• What is the future of this field?
• Who are the leading employers in this field?
• Are there others whom I should interview about this?
• What am I not asking? What do I need to know?

5. Follow up with a thank-you note, either online or in print, as you would in a job interview. If you follow up on your interviewee’s recommendations for additional interviews, don’t forget to report back on how they went. You’ll strengthen your relationship with your interviewee.

If the informational interview went well, you will have a new, important contact in your network. If you have chosen your specialty area appropriately, you will have an option that might relaunch your career.


Courses Related to ‘Careers and Jobs’

CE140-60: Interviewing for Career Advancement (1 contact hr)
Whether you’re a staff nurse, a manager, or an advanced practice nurse, interviewing is an important opportunity to market yourself for career advancement. Whether you’re interviewing for a new position, starting a new career, or seeking a promotion, the key to a successful interview is careful and thorough preparation. If two candidates have almost equal qualifications, it may not be the most qualified, but the best-prepared candidate who gets the offer. The better prepared you are, the more likely you’ll be chosen over the competition. This continuing education program will enhance nurses’ ability to prepare for and participate in job interviews.

CE-678: Changing Specialties in Three Easy Steps (1 contact hr)
This module provides an overview on making a transition from one nursing specialty to another. It identifies the steps to manage a specialty change, research the new potential specialty and prepare to make the career change.

CE-166-60: Networking for Career Advancement (1 contact hr)
Networking is one of the most important career-building tools available to any professional, including nurses. So whether a nurse is hunting for a job, seeking a promotion, running for office, starting a business, seeking consultative work, pursuing higher education, entering public service or writing for publication, networking is an effective sales and marketing strategy for building a positive power base to attain long- and short-term career goals. This educational activity will provide guidance on networking for career advancement.


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Robert G. Hess Jr., PhD, RN, FAAN
Robert G. Hess Jr., PhD, RN, FAAN, is OnCourse Learning's executive vice president and chief clinical executive. He also is founder and CEO of the Forum for Shared Governance ( As an editor for, Hess penned editorials on career topics. As a presenter at professional conferences, Hess often addresses participants on how to find the right job and steps for building a successful career.


  1. Avatar
    Mary Carrera October 2, 2017 at 11:57 am - Reply

    I have been considering re-entering my Nursing career and was just researching for different articles on how to and where to actually begin. So much has changed in the two years that I have been away.
    I have always been a firm believer in EBP and am delighted by the articles regarding its seriousness and it’s benefits for the new nurse as well as the seasoned nurse.
    I am also pleasantly surprised at the article that I just read about regarding informational interviews. This is just what I have been looking for to launch me in the right direction. Thank you.

  2. Avatar
    Business Cash Advance March 30, 2018 at 10:58 pm - Reply

    Hello. Thanks a lot! Excellent article.

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