(Content provided by The DAISY Foundation)
Transforming practice environments
According to the American Nurses Credentialing Center, the Pathway to Excellence program honors organizations that help transform practice environments “to build global community healthcare organizations committed to nursing workplace excellence.” I had the opportunity to attend the American Nurses Credentialing Center’s Pathway to Excellence conference April 27-28 and witness the celebration of organizations that achieved the Pathway to Excellence designation. One thing that is abundantly clear is the connection between the DAISY Award and PTE program in terms of goals.
The DAISY Award recognizes extraordinary and compassionate nurses for the care they provide, so it is not surprising nurses who were instrumental in helping their organizations earn PTE designation also view the DAISY program as being instrumental in their journey to nursing excellence. “The DAISY Award, to me, resonates the essence of what nurses are made of,” said Simmie Shergill, MSN, APRN, FNP-C, a Pathway to Excellence commissioner, two-time recipient of the DAISY Award and 11-time DAISY Award nominee. “It aligns itself with the values of nurse recognition and nurse well-being, which lay at the core of the Pathway to Excellence program.”
A dream realized
At this year’s conference, Union Hospital in Elkton, Md., achieved PTE designation for the second time, under the visionary leadership of Katie Boston-Leary, CNO and senior vice president of patient care services. “It is indeed a true honor and privilege to lead a twice-designated ANCC Pathway to Excellence Organization,” Boston-Leary said. “It is every nurse leader’s dream to work for a team as dedicated and committed to sustaining a positive work environment and quality patient care.”
“The DAISY Award, to me, resonates the essence of what nurses are made of.”
But their winning streak did not end there. UHCC also received the Pathway Award, which promotes advancements and innovative thinking regarding the use of technology in the practice setting. This highly competitive award comes with a cash prize to help the organization move their innovative technology programs forward. UHCC’s program will improve care communication and coordination through handoffs using FaceTime technology between units and with other healthcare organizations.
“We struggle like most organizations with the current challenges of retention, violence, recruitment of certain specialties, high acuity and declining reimbursement,” Boston-Leary said. “But our foundation remains strong and has fueled our drive to innovate and evolve.”
Evidence supports the impact of DAISY recognition in supporting a healthy work environment, nurse engagement and a positive patient/family experience. In her statement, Boston-Leary also praised the DAISY Award program for its significance to the UHCC nursing team, patients and families. “As a leader, it is a very validating experience to know of all the good that your organization does, as demonstrated by the numerous DAISY Award nominations we receive from patients and families for our nurses, and to have UHCC recognized organizationally with the Pathway to Excellence designation,” she said. “I have nothing but joy and humility to be in the position to lead an award-winning team that is starting to get its due not only on the national stage but internationally as well. Our early footsteps on this journey began with the recognition of our nurses through the DAISY Award, which has contributed to our place on the world stage of nursing excellence.”
Today there are over 2,600 DAISY organizations, in 15 countries. Of the 150 total Pathway to Excellence designated organizations, 139 are also DAISY organizations.