Fostering an open culture of communication and ongoing mentoring may help encourage new nursing graduates to speak up when they have concerns about safety issues, a new study found.
The study by Bernice Yee-Shui Law, BSN, RN, PhD candidate, and Engle Angela Chan, PhD, RN, associate professor, from the Hong Kong Polytechnic University School of Nursing, explored the process of learning to speak up among newly graduated RNs. The study was first published online in the March issue of the Journal of Clinical Nursing.
“Speaking up is an important aspect of communication to ensure patient safety within a healthcare team,” the authors wrote in the study’s abstract.
“However, nurses have reported being hesitant about speaking up or being unable to be heard, despite adopting various tools. A power differential could be a factor in their hesitation to speak up.”
Eighteen new nursing graduates were recruited for the study. Stories about experiences with speaking up naturally emerged during repeated unstructured interviews and ongoing email conversations with three participants, according to the study.
“Cultivating a safe and open culture of communication and mentoring new graduates to speak up will benefit patient safety now and in the future by helping to retain committed patient advocates who could mentor future generations,” the authors concluded.