I am a staff RN in MICU. We had a nurse manager who was removed from her position due to staff protests against her and after she was caught encouraging false documentation on a patient. She was reassigned to be an educator and moved to a different facility for a couple of years. She is coming back as our educator and will be teaching us classes. We believe none of the above incidents were reported to the board of nursing. What can we do?
Dear Nancy replies:
It sounds as if the nurse manager has good friends in high places at your facility. In most facilities, a person like this would be terminated, reported to the board of nursing and placed on its “No re-hire” list.
As you may know, anyone can make a truthful report to the state board of nursing about a nurse licensee’s conduct that violates the nurse practice act and/or rules. Encouraging nursing staff to falsify documentation of any kind is a basis for discipline in most nurse practice act. Once a complaint is received by the board, it is obligated to investigate and make a determination if there is enough evidence supporting a violation. Then, the board either asks the nurse licensee to be present for an informal proceeding or the board may file a formal complaint against the nurse.
Complaints can be made on the board’s website, by phone or in writing. You would need to check your state board’s website concerning specifics about filing a complaint should you decide to do so. The identity of the person who files a complaint is usually kept confidential by the board.
You may want to consult with a nurse attorney or other attorney in your state who can advise you about how best to frame the complaint against this nurse manager. Remember, though, the complaint must be truthful and in good faith.