Nurse.com Nursing Spectrum has chosen five finalists from the Greater Chicago region for the Staff/Patient Management category in our 2012 Nursing Excellence Awards program.
The finalists will be recognized May 15 in a ceremony at the Chicago Marriott — Schaumburg, where a winner in the category also will be selected.
Jillian Bergner, RN, BSN, NE-BC
Operations Manager, Patient Care
Northwestern Memorial Hospital, Chicago
Bergner is the operations manager of the medical ICU, two general medicine units and inpatient dialysis at NMH. She has successfully rolled out major unit-based and housewide initiatives related to catheter-associated urinary tract infections, central line-associated blood stream infections, ventilator-associated pneumonia and use of restraints. Examples of her successful leadership include a 47.8% improvement for CAUTIs, and a 22% improvement in use and documentation of restraints. She served as a key member of the planning teams for the design and activation of new inpatient units in an area that was previously an outpatient pavilion. Bergner was a member of a redesign team for unit secretary and clinical coordinator roles that resulted in $4 million in savings to the nursing budget in 2011. Also, she designed the operational and staffing model for the hospitals first medicine observation unit.Sally Black, RN
Sally Black, RN, MSN, MBA, OCN
Clinical Operations Program Director
University of Chicago Medicine
Black has shown a strong commitment to staff leadership through shared governance and has mentored three of the nursing practice council chairs in the past seven years. Through her support, a group of nurse residents were able to identify several key interventions and teaching points that made a positive difference in the rate of patient falls. When the organization decided to develop an inpatient/ambulatory oncology evaluation unit, Black successfully oversaw the remodeling of the inpatient area and hired new staff for the new evaluation unit in six weeks. Her nominator wrote: “Excellent managers often appear to effortlessly manage their responsibilities and effect change. (Black) falls in that category of seemingly (being able) to handle increasing responsibilities easily. This is due to her ongoing growth and development as a manager and leader, her willingness to accept the organizations requests to take on new challenges, and her deep commitment to assuring that our patients receive the best possible care.”Wilma J. Dixon, RN
Wilma J. Dixon, RN, MSN, NE-BC
Rush University Medical Center, Chicago
Dixon, known as Jeannie, is the director of the Affective Disorder and Geriatric Psychiatry units. She was instrumental in the creation of the Affective Disorder Unit. Dixon serves on the Magnet committee, which played an important part in RUMC earning Magnet recognition three times, and has attended multiple American Nurses Credentialing Center conferences over the years. She is the co-chair of the professional nursing staff education committee and has demonstrated her commitment to continuing education. She recently completed her MSN while opening the new Affective Disorder Unit and is working toward her DNP, in which she is following the executive leadership track. She is one of the biggest supporters of staff returning to school and often has conversations regarding individual educational goals. A staff nurse said: “If it wasnt for Jeannies mentorship, I would have never gone back to school for my BSN. It was her commitment to me and her strong belief in education that gave me the extra push I needed to achieve my goals.”Patrick Kelly, RN
Patrick Kelly, RN, BSN, ACLS, PALS, NRP, CPI
Nurse Manager Emergency Services
Saints Mary and Elizabeth Medical Center, Chicago
Kelly was a distinguished Oak Lawn firefighter for 20 years and one of the departments first firefighter paramedics. As manager of a busy ED, he rounds several times a day to interact with staff and patients. For years, there were no certified nurses in the ED, but through Kellys encouragement, 52 RNs have achieved Certified Emergency Nurse status and one achieved Pediatric CEN status, as of January. Kelly was instrumental in a smooth transition when the Saint Mary and Saint Elizabeth facilities merged. Kellys leadership has helped the ED receive a Four-Star Award from Professional Research Consultants in three of the past four years. Under Kellys watch, SMEMC is Stroke Center certified, Chest Pain Center accredited and an Emergency Department Accredited Pediatric Unit. His nominator wrote: “Patrick has a unique relationship with his staff. They respect him for his ability to manage but also see him as a mentor and leader.”Patricia A. Loveland, RN
Patricia A. Loveland, RN, BSN
Nurse Manager, Med/Surg Unit
SwedishAmerican Hospital, Rockford, Ill.
Loveland has 30 years of nursing experience. She took over a unit that, four years ago, had low staff morale, and her leadership has resulted in decreased error rates in her department and large improvements in quality metrics and patient satisfaction scores. She heads the housewide nursing care outcomes committee and helped the organization choose and implement a nursing model. Loveland implemented unit-based councils that are staff driven and run. She has empowered her staff to bring forward safety, quality and care concerns. The unit no longer uses agency or outside labor. She implemented a staff-driven hours committee, and the unit is able to meet fluctuations in patient census with its own staff. Her nominator wrote: “Because of her, the staff are actively engaged in their practice, and the positive impact is felt by patients. Patti is a mentor to her staff as well as new managers. She freely gives of her time to help new staff.”